Unit 8 - Module 2 - Escalation

Question 1

What is the process of identifying a potential security incident, triaging it, and handing it off to a more experienced team member?

Answer 1

Incident Escalation

Question 2

What are 2 essential skills to escalate security incidents?

Answer 2

Attention to detail
and
Ability to follow an organization’s escalation guidelines or processes

Question 3

What is an incident type that occurs when malicious software designed to disrupt a system infiltrates an organization’s computers or network?

Answer 3

Malware Infection

Question 4

What is an incident type that occurs when an individual gains digital or physical access to a system or application without permission?

Answer 4

Unauthorizaed Access

Question 5

What is an incident type that occurs when an employee of an organization violates the organization’s acceptable use policies?

Answer 5

Improper Usage

Question 6

What is a set of actions that outline who should be notified when an incident alert occurs and how that incident should be handled?

Answer 6

Escalation Policy