Digital and Social Analytics Exam 3 Flashcards

1
Q

2 different links in HTML

A

Relative links
Absolute Links

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2
Q

Relative Links

A

Files in the same, or related directories
Ex:
Href=”AboutUs.html”
Href=”ContactUs.html”

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3
Q

Absolute links

A

A full URL with protocol and everything
-everyone knows the same spot
- Fully qualified name
Ex:
Href=”https://www.google.com”
Href=”https://www.smumn.edu”

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4
Q

Case sensitivity in URL’s

A

90% of the time, the URL doesn’t care about capitalization
-some servers directory’s, files, names, and query strings are case sensitive
-anything after the .com/ top level domain can be case sensitive

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5
Q

URL

A

Uniform Resource Locator

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6
Q

URN

A

Uniform resource number (ISBN)

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7
Q

URI

A

Uniform Resource Identifier

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8
Q

URL’s include a ____ (__) while URN’s don’t

A

Protocol (HTTP/HTTPS/FTP)

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9
Q

URL, URN, and URI are all just a way to ___

A

find something
-think about when you use APA and you have the DOI
-Think about ISBN’s (either 10 or 13 digits)
-think about bank routing and account #’s

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10
Q

What should you do with URL and domain names

A

keep them simple

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11
Q

Domain Names are Critical

A

-look legit, memorable, and easy to find
-all depending on how you and your users will use it

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12
Q

Query String

A

When using a browser to go to a URL, you can include a query string
-extra info added to the end of a request
Ex:
-https://Imgtfy.com/?q=Query+String+Definition

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13
Q

URLs and Query Strings

A

How to track if someone opens your emails?
-send an email w/ a picture attached to it and then attach a query string @end of the location
-when users open the mail, the mail client (typically a web browser) retrieves the image, which includes the query string (a unique member) and the server, while sending back the image for display, also updates a database with the fact that the specific query string was used… we know who opened the mail

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14
Q

Players in the equation (when buying a URL)

A

Registrar
Hosting
CDN
ICANNS

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15
Q

Registrar

A

Where to buy domain names

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16
Q

Hosting

A

Where your site lives, what physical servers are holding your 0’s and 1’s

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17
Q

CDN

A

(content delivery network)
staging content close to actual end users
High volume stuff (going viral)

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18
Q

ICAANS

A

decides numbering and naming standards and assignments

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19
Q

Domain name services

A

(phonebook for internet)
between the registrar and the hosting: DNS
-you create DNS records to tell the internet where your site lives
-You use DNS to control sub domaining like www2 and www3 for example
-Your sites are just one element- you can also tell the internet where your mail lives and how to use it

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20
Q

Parts of a URL
{http://}{www.}{mysite}{.com}{/bob}{/?R=334}

A
  1. what type of request (hypertext transport protocol)
  2. C-name -> what part of matt.com
  3. domain name
  4. top level domain
  5. directory name
  6. query string
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21
Q

Network solutions was the only choice

A

long ago they were the only registrar… in the late 1990’s the let others operate as registrars
-GoDaddy, Hover, and 1,000 other registrars now
-to make things confusing, many hosters now also provide domain name services, one stop shopping

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22
Q

HTML anchor tags
(the “target” attribute)

A

the target one opens the page in a new tab
Ex:
<a> Some text </a>

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23
Q

Rollover menus

A

what we’re doing

<ul>
<li><a> Home</a> </li>
" href "
</ul>

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24
Q

Data informed decisions

A

our goal is action
-have a plan, or at least a vision, before picking tools
DATA into INFORMATION into KNOWLEDGE into WISDOM-> ACTION

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25
Q

Visual Model

A

Data->Metrics->Insights(trend)->action
develops->leads to———->leads to
————————————————->understanding
<————————————————-Refine adjustments
Different data<-New metric request

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26
Q

Subjective vs Objective

A

focus on objective outcomes… tied to metrics
-for subjective outcomes be clear on the meaning, attack the ambiguity in the words

27
Q

The practice develops over time

A

-don’t sell the power of a sophisticated process when just starting out
-start simple (polls, surveys, etc.)
- keep it simple
-grow the practice to embrace more complex things as you build a history and a set of tools

28
Q

Individual metrics into index

A

-posts divided by fan base
-single # with significant meaning
-new users as % of existing users
-build an understanding of the index- there is ground work to be done first. terms must be agreed before they can drive action

29
Q

Index examples

A

Likes/interactions
New followers/post
interactions/follower
etc.

30
Q

Data visualization

A

think about communications- when picking formats, focus on clarity and the ability to do comparisons

31
Q

Metrics reveal a new vision

A

given the correct metrics, analysists start to see the world differently
- metrics can frame our view of things

32
Q

theory vs research model

A

Theories, propositions, and concepts are abstract which are then converted into concrete variables and hypothesis (things you can measure) to prove the abstract-operationalization

33
Q

operationalization

A

converting concept to variable

34
Q

constructing metrics

A

-basic social science… we can measure things
-as a researcher you can create your own things
-for ex, i can generate a metric about classroom seating and another about academic performance
-a very reductionist approach to theory and research

35
Q

why do drivers need a dashboard

A

Saves them time so they don’t have to collect, organize, or analyze the data themselves. “we” walk them through the data and show them what’s important

36
Q

Dashboards

A

Audience
why do drivers need a dashboard
pilots fly by instruments
limited time

37
Q

Visuals faster than numbers

A

Colors
chart models
overtime comparison

38
Q

Color visuals

A

Red: bad and internally
Yellow: Medium and tell trusted partners
green: good and share with anyone

39
Q

Variety of chart models

A

Donuts/pies/bars/lines

40
Q

Overtime comparison

A

year/month/week/day

41
Q

Dashboards (more or summarized info)

A

Drill down
Roll up
Guided engagement/action

42
Q

drill down

A

click on summary to get more details

43
Q

roll up

A

click on ___ to get summary (store to regions)

44
Q

Guided engagement/action

A

walking user through data

45
Q

Data warehousing

A

data pre sliced by specific defined dimensions
-not just all the data
-all the data grouped and categorized in meaningful ways

46
Q

Data warehousing vs data marts

A

Data warehousing
-place where data is pre-categorized, no recalibration
Data marts
-focus on one department, pre-sliced data for them, expensive to do entire organization

47
Q

Make good dashboards and not great dashboards

A

-always room for improvement
-said much more directly, we all have stuff we can be working on “don’t ever get too good”
-don’t let perfect be the enemy of good

48
Q

Reporting-communications

A

SENDER makes MESSAGES that they code and put in a MEDIUM and send it to a RECIEVER for FEEDBACK

49
Q

Apps (Applications)

A

Technology choices
-native applications (runs specifically on that device)
-web applications
- hybrid applications

50
Q

Native app technology

A

Platform / Language / Development skills
Apple iOS /Object C swift/ Stanford has great self paced course for geeks
Google android / Java or C/C++/ Computer science majors, serious coding skills

51
Q

Must understand starting point

A

Angular HTML
React JavaScript
Bootstrap AJAX
CSS

-can see very much like wordpress or wix, but more technical level

52
Q

Apps- for what ?
segments of the market

A

Transaction
Ads
Information
Networking
Communication
Entertainment
Education
Self improvement
Casual Gaming
Serious Gaming
Crossover Gaming

53
Q

Attaching Cash

A

-Pay for the app
-pay for features w/in the app
-free version
- pay for premium version (compromise)
-same app or different app

54
Q

More cash

A

-advertising within the app
-pre content
-mid content
-post content
-Bottom third or lower third (it can be anywhere on the screen)
-logo/callouts/banners (overlay over what you’re watching/doing)

55
Q

Even more cash

A

-brand building
-indirect impacts
-influencers
-affiliate links
-major retailers
-niche markets

56
Q

The long tail

A

online retailers can offer more niche products than physical stores
creates opportunities to aggregate many small audiences, while brick and mortar stores rely on mass market/ best sellers

57
Q

Specific metrics

A

Users–> Creation/retention/loyalty
Sessions–> Frequency/duration
Devices
Resolutions–> Size and density (android)
Carriers
Platforms–> operating systems
Paid vs free ratio

58
Q

Path analysis funneling

A

mobile apps can be a step w/in a sales flow
CRM (customer relationship management) profiling customer behavior
-stimulus/response works (lumpy mailer-tangible things in envelope)
Basic psychology
-intermittent (don’t know when reward is coming), positive reinforcement

59
Q

Some APP issues

A

versions and version control (android vs iOS version, paid vs free version)

60
Q

Technical talent- where do you find developers?
Explain one of the compromises

A

Buy or build is the basic question
-building the skillz is internally challenging
-hiring talent is cumbersome, either internally or externally
- pay for development is dangerous

61
Q

Mobile oriented analytics tools

A
  1. google mobile analytics
  2. county (count.ly)
  3. Mix panel
62
Q

Heat map

A

Where people click on the most on individual pages

63
Q

Hamburger

A

the three lines that constitute a menu on a mobile device are referred to as this