wk 7 & 8 Success Flashcards
what are the four roles of the project manager
managing the task
managing resources
controlling the team
representing the team
why is representing the team important for the project manager
they are the interface between the project and the wider environment
definition of project success
ability to satisfy targets when the project is in operation
three features of project success
output performance
business success
future success
define the project success in the case study in terms of output performance
zap mail slow and expensive due to telephone lines
satelittes didnt work
define the project success in the case study in terms of business success
customer percieved the service too slow and expensive. Unhappy as machines broke down and were outdates. loss of client
define the project success in the case study in terms of future success (4)
too easy for customers to install the equipment themsevles in own offices
no patent for technology
loss in share price
coulnt identify new markets
termination of project
what are the three factors for success in project management
management performance
resource success
functional success - meeting the terms of the contract
define project management success in terms on management performance in the case study
good training the preparation
failed to secure companies that could standaridse the fax machine work
define project management success in terms of resource success in the case study
satellite computers did not function well
tramsission time was greater than expected
define project management success in terms of functional success in the case study
didn’t meet objectives compared to traditional courier services
didnt meet speed objectives
however some found it cheaper than installing their own systems
4 stage model for defining criteria for success
define stakeholders
establish business goals
determine contratins
derive criteria for success
