Chapter 6 Flashcards
Scientific approach
management responsible for decision making
workers perform simple task and specialization of task
Human relations
seeks to minimize conflict between management and employees.
HRM
equity and fairness. Distributive, interactional and procedural justice
Master-Servant
labour can be bought and sold, power imbalance
The strategic choice framework
business –> long term startegy –> senior management
collective bargaining –> terms of collective agreement –> management bargaining committee
Day to day workplace –> day to day workplace –> frontline management
Business and Industrial Relations Strategies
Swot
staretgy information and implementation and evaluation
HRM strategies
Union Acceptance
management sees this as a democratic right, accepts that or all part
Union resistance
management seeks to limit the unionization of a firm
union removal
management seeks to remove unios from the work place walmart
union substitution
management provides non-union workers with all the benefits of unionization
ability enhancing
ensuring employees have the needed skills and knowledge (selection and training)
motivation enhancing
fair treatment in the workplace performance appraisals
opportunity enhancing
giving employees a voice and involvement (information sharing, autonomy)
Non-unionized employees representation (NER)
improve communication between workers and management
better dispute resolution
negotiate in better terms
Four NER approaches
evolutionary: temporary state in workers’ economic position
unity of interest: win-win situation
union avoidance: avoid union and use NER as a substitute
complementary voice: dual channel
