Subscriber Metrics

Question 1

Pre-Sales

Prospects

Answer 1

Databases of potential subscribers located in planned or in-build or completed areas

Question 2

Pre-Sales

Leads

Answer 2

Prospects in an area who have installed the app or shown active interest but have not yet placed an order

Question 3

Pre-Sales

Preorder Subscriber

Answer 3

Subscribers who have signed up for services in an FTTH/FTTB approved area and installation are pending FDA handover to the business

Question 4

Sales

Billable Subscriber

Answer 4

ONT/Router is installed and switching packets are ready. The client has billing details, the associated service is checked, and a zero-dollar pro-rate invoice is immediately invoiced to the client. The client is then considered active, and month-end billing runs will invoice the client their first renewal invoice and ongoing each start of each new month

Question 5

Subscribers

Active Subscriber

Answer 5

A customer who has successfully subscribed to the fiber-optic network and has been billed with a successful payment allocated to an invoice