Ch15 Facial Treatments Flashcards
Are facial treatments considered a luxury or necessity?
Once considered luxuries but now considered a necessity by many mainly to help reduce stress
What benefits do facials offer?
Offers relaxation and improves/maintains health of skin and corrects certain conditions through deep cleanse/massage/masks and other products
What is a facial treatment?
Professional service designed to improve and rejuvenate the skin
What is also included in a facial?
Education and consultations
What detailed benefits do facials provide?
Deep cleanses
exfoliates
increases circulation and detoxifies
relaxes the senses, nerves, and muscles
Stimulates the skin functions and metabolism
Slows down premature aging
Treats conditions such as dryness, oiliness, or redness
Softens wrinkles and aging lines
Helps clear up blemishes and minor acne
What’s skills are needed to be successful at giving facials?
Knowledge of skin histology, Skin analysis, and skin care products is important to make informed decisions
Knowledge of Contraindications, technological dvancements, and facial equipment
Client relation skills (communication and people skills)
Massage techniques touch,pressure and flow
True or false
A benefit of facial treatments include stimulating the skin and metabolism
True
True or false
Clinical services in a medical office usually focus more on corrective skin treatments
True
True or false
A facial is a professional service designed to improve and rejuvenate the skin
True
True or false
Facial’s help clear up blemishes and minor acne
True
What helps maintain client loyalty and success?
Help client to relax speaking quiet and professionally
Explain benefits of products and services
Provide skin analysis and and educational consultation
Provide quiet atmosphere work quiet and efficiently
Make sure clients are warm and comfy
Maintain neatness and cleanliness
If hands are cold warm them first
Keep nails smooth and short to avoid scratching
Follow procedures
Me moderate in all products and treatments
Be aware of pressure applied
Massage in consistent smooth pattern and equally on both sides
Apply and remove products neatly avoiding eyes and nose
Don’t let water drip
Be genuine in concern for client and focus on their needs
Give client full attention at all times
Three things to do for client preparation
Refer to treatment room setup checklist
Review contraindications
Use client charts and consultation information
Meeting and greeting clients
Always approach with a smile
Keep negativity to yourself
Greet by name and handshake
Give quick tour and introduce others
Be yourself
Preparing client for facial
Assist client in where to change, remove shoes, restrictive clothing
Instruct client on how to prepare for treatment and and how to put on the facial wrap
How to get in bed and where to put head and getting comfortable
Make sure client is draped properly
And bolster for back and rolled towel or pillow for neck
Skin analysis: what to look for?
- Obvious skin conditions and note skin type
- Touch the skin noting elasticity and softness, texture, skin condition ect
- Continue consultation,calling questions while analyzing
- Choose products
- Note the information on client chart
