Build & Lead a Team 2.0 Flashcards
What leadership philosophy emphasizes serving others rather than gaining power. It can apply to management and fellow employees, as well as to customers, partners, and the community.
Servant Leadership
What is today’s biggest project delivery challenge?
managing changing priorities
What is the project economy?
Nearly 80% of executives agree that the future of work will be project-based rather than role-based. The Project Economy accounts for more than 85% of all high skilled independent contractors.
Today’s teams are formed around what fundamental understanding?
Change happens through projects
What is it called when someone
is relaying information back to an individual or group,
for performance, for opinion, or for improvement?
Giving Feedback
Positive feedback: “feedback that tends to magnify a process or increase its output”
Negative feedback: “feedback that tends to dampen a process by applying the output against the initial conditions”
What does the acronym SMART stand for?
Specific
Measurable
Achievable
Realistic
Time-bound
When are SMART objectives used?
When providing feedback or
when corrective action is required
What will ensure you have an excellent framework for generating performance improvements when it is time to deliver the feedback?
SMART feedback
What 4 things can be used to set expectations?
(Rro, Rm, Kom, oood)
- Project roles and responsibilities & objectives
- Responsibility matrix (WBS)
- Kick-off meeting
- One on one discussions
In what stage of team development
do team members compete with each other for status and for acceptance of their ideas?
Storming
In what stage of team development
should the the team leader start transitioning some decision making to the team to allow them more independence?
Storming
In what stage of team development
are team members no longer focused on their individual goals, but rather are focused on developing a way of working together (processes and procedures)?
Norming
In what stage of team development
is the team leader is not involved in decision-making, problem-solving or other such activities involving the day-to-day work of the team?
Performing
Name 8 indicators of successful teams
(cC, rB, C, PSg, C, tM, Ho, sWR)
- Communication - Clear communication among all members
- Brainstorming - Regular brainstorming sessions with all members participating
- Consensus - Consensus among team members
- Problem solving - done by the group
- Commitment - to the project and other team members
- Team meetings - are regular, effective and inclusive
- Handoffs - are timely to ensure project keeps moving
- Supportive working relationships - among all team members
Name 7 indicators of UNsuccessful teams
(loC, RRnc, WoW, wA, Bo, loS, fA)
- Communication - Lack of communication among team
- Roles & Responsibilities - are not clear
- Throw work over the wall - without concern for timelines or work quality
- Work alone - rarely sharing information and offering assistance
- Blame others - no one accepts responsibility
- Lack of support - to other team members
- Absence - Team members are frequently absent thereby causing slippage in the timeline and additional work for their team members
