quality control / assurance

Question 1

what is quality control?

Answer 1

a part of quality assurance that involves inspection and testing of a product, during or immediately after production

Question 2

what is quality assurance?

Answer 2

planned activities used to monitor the quality of a product throughout the entire design, development and manufacture stages (whole philosophy)

Question 3

what is an example of quality assurance?

Answer 3

TQM (total quality management)

Question 4

what is TQM?

Answer 4

strategic integrated system for achieving customer satisfaction by applying quality assurance to every stage of production