Module 6: What Is ‘communication’? Flashcards
What type of communication is it when you’re stressed during a presentation and you’re sweating?
Non-intentional communication
With our body language we communicate on which dimension in particular?
Relationship dimension
Consider the following interchange:
He: I’m going bowling tomorrow. The guys at the plant are starting a team.
She: Why can’t we ever do something together?
He: We can do something together anytime; tomorrow’s the day they’re organising the team.
What distinction between content and relationship dimension is at play here?
He focuses on the content while she focuses on relationship dimensions in the conversation
TRUE OR FALSE:
A prejudice is always negative.
False
Shannon and Weaver’s SMCR model is an abbreviation for:
- Sender
- Message
- Channel
- Receiver
What can lead to what? Put the terminology in the right order:
— Stereotypes - Frame of reference - Prejudices
— Prejudices - Stereotypes - Frame of reference
— Stereotypes - Prejudices - Frame of reference
— Frame of reference - Prejudices - Stereotypes
— Frame of reference - Stereotypes - Prejudices
— Prejudices - Frame of reference - Stereotypes
Frame of reference - Stereotypes - Prejudices
Paying attention to how you appear to others is called perception …
Management
Frame of reference
Factors and assumptions that shape reality for a person
5 basic universal emotions
- Joy
- Sadness
- Fear
- Anger
- Disgust
Cognitive schemes
Algorithms or scripts inside of our head that carry certain opinions and beliefs about certain groups in society.
The 4 communication styles
- Passive
- Aggressive
- Passive-aggressive
- Assertive
Relationship dimension
Relationship between people communicating
Content dimension
Real world dimension (ex: the events and objects which you see before you)
