Random Q’s

Question 1

What is meant by the term motivation

Answer 1

The desire to take action to achieve a goal

Question 2

State 2 reasons why motivation is important to a business

Answer 2

Increased productivity, fewer absences

Question 3

Briefly state what Taylor’s motivational theory focuses on

Answer 3

Money is the only motivator

Question 4

Briefly state what Mayo’s motivational theory focuses on

Answer 4

Groups or teams that communicate well will increase the motivation of team members (social needs met)

Question 5

Briefly state what Maslows motivational theory focuses on

Answer 5

Workers have different levels of needs and are only motivated by the next level up

Question 6

List the 5 stages of maslows hierarchy

Answer 6

Physiological, safety, social, esteem, self actualisation

Question 7

Briefly state what Herzberg’s motivational theory focuses on

Answer 7

Hygiene factors and motivational factors

Question 8

Give 2 examples of financial methods of motivation

Answer 8

Bonuses, payment by results

Question 9

Give 2 non - financial methods of motivation

Answer 9

Job enlargement, job enrichment

Question 10

State the difference between management and leadership

Answer 10

Managers organise and control workforce, leaders motivate and bring about change through strategic vision

Question 11

State 4 characteristics a leader should have

Answer 11

Creative, flexible, positive self image, respond to change

Question 12

What is autocratic leadership

Answer 12

Leader makes all decisions without consulting staff

Question 13

Pros/cons of autocratic leadership

Answer 13

+ quick decisions, good in a crisis
- workforce depends on leader, less motivation, needs supervising, can be a problem if they leave

Question 14

What is a paternalistic leadership

Answer 14

Leader makes all decisions but cares about staff

Question 15

Pros/cons of paternalistic leadership

Answer 15

+ workers are motivated, less likely to leave, good image for firm
- Lower profits, slow to change, find it hard to stack staff and make tough changes

Question 16

What is democratic leadership

Answer 16

Managers allow other to take part in decision making

Question 17

Pros/cons of democratic leadership

Answer 17

+ useful input from subordinates, higher motivation, good public image
- slow decision making, workers may lack knowledge or not want to be involved, some decisions need to be kept from workers

Question 18

What is Laissezs Faire leadership

Answer 18

Let workers get on with tasks, limited guidance, hands off approach

Question 19

Pros/cons of Laissez Faire leadership

Answer 19

+ Works well with skilled staff, gives workers freedom and motivation, more innovation encouraged
- workers may lack experience, lack motivation, deadlines may be missed, nobody pushing them

Question 20

What is an Entrepreneur?

Answer 20

Someone who starts and runs a business and has responsibility for the risks involved.