Intro to LQMS Flashcards

1
Q

Achieving a 99% level of quality means accepting a _____.

A

1% error rate

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2
Q

Essential to all aspects of health care are laboratory results that are

A

accurate, reliable, and timely

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3
Q

Laboratory errors cost in

A

time, personnel effort, patient outcomes

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4
Q

Coordinated activities to direct and
control an organization with regard
to quality

A

Quality Management System

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5
Q

Complexity of a Laboratory System

A

Pre-examination, Examination, Post-examination

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6
Q

Pre-examination

A
  • Patient/Client Prep Sample Collection
  • Personnel Competency Test Evaluations
  • Sample Receipt and Accessioning
  • Sample Transport
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7
Q

Examination

A

Quality Control Testing

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8
Q

Post-examination

A
  • Reporting
  • Record Keeping
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9
Q

Path of Workflow

A

The entire process of managing a
sample must be considered

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10
Q

the beginning

A

sample collection

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11
Q

the end

A

reporting and saving of results

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12
Q

Laboratory tests are influenced by

A

laboratory environment
knowledgeable staff
competent staff
reagents and equipment
quality control
communications
process management
occurrence management
record keeping

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13
Q

Set of coordinated activities that function as building blocks for quality management

A

Twelve Quality System Essentials

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14
Q

Implementing Quality Management ____ guarantee an ERROR FREE Laboratory

A

does not

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15
Q

Laboratories ____ implementing a
quality management system guarantees UNDETECTED ERRORS

A

not

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16
Q

Coordinated activities to direct and control an organization with regard to quality.

A

ISO 9000:2000

17
Q

Walter Shewhart

A

Statistical Process Control (1920)

18
Q

W. Edwards Deming

A

Continual Improvement (1940)

19
Q

Joseph M. Juran

A

Quality Toolbox (1950)

20
Q

Philip B. Crosby

A

Quality by Requirement (1970)

21
Q

Robert W. Galvin

A

Micro Scale Error Reduction (1980)

22
Q

ISO

A

International Organization for Standardization

23
Q

CLSI

A

Clinical and Laboratory Standards Institute

24
Q

The foundation of international
medical laboratory quality
management

A

ISO 15189:2007

25
Q

A _____ is a complex system and
all aspects must function properly to
achieve quality.

A

Laboratory