New patient and create an electronic chart

Question 1

1

Answer 1

Verbalize signed on to computer with appropriate login and password.

Question 2

2

Answer 2

Greet the patient promptly and courteously, called patient by full name and maintain eye contact.

Question 3

3, 4, and 5

Answer 3

Asked patient for their insurance card, provide clipboard/pen and a blank HOSA medical office registration form. Instruct patient to complete the HOSA medical office registration form.

Question 4

5

Answer 4

Simulate scanning the insurance card and verbalize electronically attaching it to the EHR, return the card.

Question 5

6 and 7

Answer 5

Simulate opening a blank HOSA medical office registration form. Simulate putting all the paper information into the EHR.

Question 6

8

Answer 6

Verbalize that form is properly signed and dated and added the original form to patients chart.

Question 7

9

Answer 7

Call insurance company number on the back of the insurance card and make sure it is still affect.