Interview Flashcards

1
Q

What is Servant Leadership

A

Leader focuses primarily on addressing the needs of their employees and customers.

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2
Q

What is Democratic Leadership

A

This approach encourages participation and collaboration among team members. The key to being a democratic leader is creating a team culture where individuals feel they are valued and important.

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3
Q

What is Autocratic Leadership

A

The authoritarian (or autocratic) leadership model requires explicit power over an organization or group. For instance, during the decision-making process, they rarely involve others.

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4
Q

What is Transformational Leadership

A

This style inspires people through their clear vision. Additionally, they tend to excel in effective communication and focus on instilling purpose in employees and customers alike.

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5
Q

What is Transactional Leadership

A

Transactional leadership is a results-driven approach that follows a distinct organizational hierarchy.

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6
Q

What is Laissez-Faire Leadership

A

Laissez-faire, or delegative leadership, is a “hands-off” style that gives individuals freedom and control over their job.

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7
Q

What is Charismatic Leadership

A

Those who exhibit this dominant style are driven, influential, and determined to see their life mission come to fruition. As skilled orators with a distinct vision, they inspire the mobilization of efforts toward a collective cause.

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8
Q

What is SMART goal

A

–Specific
–Measurable
–Attainable
–Realistic
–Timely

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9
Q

What is the Mission Statement

A

“The mission of the Escondido Fire Department is to serve the public and to safeguard the
community from the impact of fire, medical and environmental emergencies through education,
emergency services and enforcement.”

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10
Q

What are the Core Values

A

Courage, Honor, Duty, Pride

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11
Q

Courage

A

We acknowledge that courage goes beyond heading into burning buildings
while others are running out; it is the fortitude to do the right thing, always.

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12
Q

Honor

A

We believe that serving the community is an honor and we hold ourselves to the
highest standards.

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13
Q

Duty

A

We understand that our service is our duty to our community and we carry it out in
the finest tradition of the fire service.

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14
Q

Pride

A

We take pride in our professionalism, whether we are utilizing our extensive
training or offering a simple gesture of comfort to those we serve.

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15
Q

Organizational Principals

A

Service
Public Trust
Teamwork
Excelence
Employees
Integrity
Inovation

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16
Q

Organizational Principals

A

Service: We believe in delivering professional and courteous services of superior quality
that exceed the expectations of our customers. We understand the community is the
reason for our presence.
⎯ Public Trust: We believe serving in the public’s trust is an obligation, which demands the
highest standard of personal credibility and ethics.
⎯ Teamwork: We believe teamwork is essential to reaching our goals. We recognize that
effective teamwork leads to higher achievement.
⎯ Excellence: We believe aspiring to excellence leads to continuous improvement in our
operations and service.
⎯ Employees: We believe employees are our most important resource. We value each as
a vital contributor to the success of our organization.
⎯ Integrity: We believe integrity is non-negotiable.
⎯ Innovation: We believe in innovation, the exchange of new ideas and seeking a better
way.