2.1 Flashcards

1
Q

Q1: In the DL&M model, the net benefit has an influence on Intention to use and user satisfaction, and the actual use may have an influence on the information quality of the system.

A

-> false: In practice, actual use may influence information quality. However, the Delone & McLean model is unable to capture this relationship.

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2
Q

Q2: True or False? IT resources not only consist of hardware and software but also consist of the people and their IT-related skills such as business understanding and problem-solving capabilities.

A

yes

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3
Q

Q3: When students register at the university, KUleuven has to take into account that each Flemish student has a learning credit. This learning credit is managed by the Flemish government and before accepting a student’s registration, each university is obliged it check the status of the student’s learning credit. To which element of the IT business value model does this statement refer?
* IT resources
* Industry characteristics
* Country characteristics
* Trading partners and their business processes

A
  • Trading partners and their business processes -> this is the answer; Keep in mind that “Macroeconomic environment” refers to characteristics of the country such as penetration of Internet access
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4
Q

Q4: According to UTAUT, for evaluating the consumer use of an information system, the voluntariness of use is an important moderator to consider.

A

yes: According to UTAUT, Voluntariness of use is a moderator for the impact of “Social Influence” on “Intention to Use”.

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5
Q

Q5: True or False? The UTAUT is based on the Technology Acceptance Model, which is in turn based on Theory of Reasoned Action. UTAUT therefore relies on the fact that consciously intended behavior is determined by our beliefs about the consequences of an act and the evaluation of those consequences, and by the influence others will have on us given our motivation to comply.

A

yess

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6
Q

1) To which row of the Zachman framework does the following statement belong: Students taking a full-time program can never take more than 72 study points. They must take at least 54 study points.
a) Row 1 (Scope - Planner’s View)
b) Row 2 (Business Model - owner’s view)
c) Row 3 (IS model - designer’s View)
d) A combination of Row 1 and Row 2.

A

b) Row 2 (Business Model - owner’s view) -> ok

row1= definition of a porject
row 2= mapping business aspects
row 3= tranlating ICT terms

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7
Q

2) To which row of the Zachman Framework does the following statement belong: A student receives a credit for each course for which a mark of at least 10/20 had been obtained. The ISP system that manages the study programs of the students has to grant credits automatically based on the results of previous years.
a) Row 1 (Scope) and Row 2 (Business Model)
b) Row 2 (Business Model)
c) Row 2 (Business model) and Row 3 (IS model)
d) Row 3 (IS model)
Does this statement say anything about a requirement on what an Information System needs to do ? Does this statement describe business rules?

A

c) Row 2 (Business model) and Row 3 (IS model) -> ok

row2 want 10/20 gives credit
row 3: automaaticllay credits

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8
Q

3) To which row of the Zachman framework does the following statement belong: At KU Leuven it has been decided that the credits obtained for course units at a different university will not taken into consideration for issuing the KU Leuven degree. An exception is made for exchange programs like e.g. Erasmus.
a) Row 1 only (scope)
b) Row 2 only (Business model)
c) Rows 2 and 3 (Business model and IS model)
d) Rows 1 and 3 (Scope and IS model)
Zegt de stelling iets over informatiesysteem requirements?
Zegt de verklaring iets over een specifieke bedrijfsregel (een rekenregel, een beperking om in acht te nemen, … ) of eerder over dingen die al dan niet zullen beschouwen als onderdeel van onze business?

A

a) Row 1 only (scope) -> ok

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