CH8 - Corporate Social Responsibility (practice) Flashcards

1
Q

Different responses to CSR (7)

A

1) Social entreprise (social return / mixed return)
2) CSR recognition / embracers
3) Cautious CSR adaptors
4) Tokenism / greenwashing
5) Amoral
6) Anti-CSR
7) Unknown

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2
Q

What is the CSR response: Social entreprise (social return / mixed return)

A

social return : Organizations that operate with a social mission without the intention of operating to make profits with all earnings committed to social causes or
projects (goodwill)

mixed return: Organizations that operate with a social mission but with the intention of making a profit. A portion of profits are committed to social causes or projects with the remainder reinvested or returned to owners (value village)

=> both high acceptance of CSR

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3
Q

What is the CSR response: CSR recognition or embracers

A

CSR and sustainability placed high on corporate agenda. Often are larger corporations and traded on stock exchanges. Corporate giving and citizenship are involved. Publish “social reports” of their initiatives.
=> above average acceptance of CSR

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4
Q

What is the CSR response: Cautious CSR
adaptors

A

Recognize CSR and sustainability but focus on savings from environmental
projects, energy cost reductions, material efficiency, and risk reduction
=> some recognition regarding acceptance of CSR

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5
Q

What is the CSR response: tokenism / greenwashing

A

Corporations are not serious about CSR, but believe they should respond. Might be forced into initiatives by non-governmental organizations (NGOs), the media, or competitors. NGOs allege many multinational corporations are responding this way.

=> low commitment

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6
Q

What is the CSR response: Amoral, Anti-CSR

A

Amoral : Corporations, and their managers, simply ignore CSR, intentionally or unintentionally. Difficult to identify and measure numbers

Anti-CSR : As CSR is widely accepted and practised, it is unlikely that these
corporations will identify themselves as being anti-CSR. Difficult to
identify numbers

=> both very little acceptance of CSR - only by chance / legal requirement

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7
Q

Risks associated with not practicing CSR (3)

A

1) Damaged reputation:
- neg. media coverage, boycotts, lost sales and revenues, decrease in share value

2) Increased spending to remedy past damage for core activities:
- increased shareholder activism, civil lawsuits, criminal and regulatory prosecution

3) suspended operating permits:
- liability for the conduct of subsidiaries and arm’s length affiliates (e.g. suppliers)
- increased and onerous gov. regulation

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8
Q

planning and managing CSR programs : what activities need to include (5)

A

1) (corporate) philanthropy
2) corporate giving
3) voluntarism
4) sponsorship
5) community investment

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9
Q

CSR corp. activities: corporate philanthropy

A

def= effort of business to contribute to society socially and is manifested by donations of money or goods and services in kind (donate to an org, charity)

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10
Q

arguments FOR corporate giving

A

–> Means to express CSR to community (business not just concerned with society as a
market)
–> Promotes image of good citizenship and
creates goodwill
–> Business benefits from volunteer sector
–> Benefits from corporate community
investment program
–> Company’s success is linked to community’s
health

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11
Q

arguments AGAINST corporate giving

A

–> Funds given belong to shareholders; presumptuous of managers to give funds and to choose recipients
–> Social welfare is the job of government
–> Gives business more power in society
–> Corporation might become accountable for actions of charity; adverse publicity could damage corporation’s image
–> No guidelines or standards to measure, evaluate, or monitor corporate giving

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12
Q

How are corporate giving decisions made? (+ reasons for rejection)

A

-> Historically, corporate giving decisions made
by individual executives (or wealthy individuals)
-> Large corps make donation decisions by committee consensus
-> Establish the objectives for giving (how much money
is given and to whom)
-> Decisions made to fund - or to reject – requests

-> Reasons for rejection:
-> Not enough funds, donation already made to similar organization, not within community, inadequate financial statements, etc.

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13
Q

Trends and concerns in corporate giving (3)

A

1) Charitable foundation: corporation or trust that is constituted and operated
exclusively for charitable purposes

2) Cause-related marketing: purchase of particular product results in a donation being made to a non-profit organization’s program

3) Strategic giving: attempt to rationalize the shareholder interest with corporate philanthropy where the corporation benefits directly from the funds given

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14
Q

social venture philanthropy

A

def= investment of human and financial resources in non-profit community development agencies to generate a social return vs. only a financial one

  • Also known as social venturing, the new
    philanthropy and high-engagement philanthropy
  • Applies venture capital management practices to
    social responsibility
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15
Q

venture philanthropy vs impact investing

A

Venture philanthropy specifically focuses on social causes (minimal to no financial return, active engagement), while impact investing focuses on achieving social impact and financial returns (investments, less risky)

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16
Q

CSR corp. activities: voluntarism

A

def = time and talent
employees commit to community organizations with support and/or consent from employers who recognize the value of such efforts to society

–> Employee voluntarism has become more important for two reasons:
1. Decline of the professional volunteer of the past, the homemaker who did not work outside the home
2. Increasing need for volunteers to serve

17
Q

Advantages to employee voluntarism

A
  • employee morale (skill dev, learning experience)
  • good for community + orgs supported
  • improvement of corp image
  • good for overall environment in which employees, customers and corp must operate
  • contributes to team building
  • good example
  • integrating employees with community, network
18
Q

disadvantages to employee voluntarism

A
  • possible* employee resentment at perceived coercion to participate
  • p* distractions from the job
  • cost in $ and time
  • picking who to support
  • p* of controversy regarding objectives
19
Q

CSR corp. activities: corporate sponsorship

A

def = A partnership, which has been established for
mutual benefit between a business sponsor
and an event or a non-profit
–> Distinction between corporate donations and
sponsorship -> donation is a gift that goes one
way, while a sponsorship benefits both parties

Examples: sports, cultural, and educational
events, literacy, race relations, drug abuse,
environmental issues, etc

20
Q

CSR corp. activities: community investment approach

A

def = efforts of corporation to help develop a community and create economic opportunities through variety of means
-> From donations to direct involvement in commercial undertakings
-> Bridges traditional areas of philanthropy and volunteerism with commercial-community relationships

21
Q

social enterprise def

A

model business operation where some or all profits are deliberately used to further social aims

22
Q

redwashing def

A

def = term to describe the deception of general public by government and industry in trying to cover up theft of indigenous peoples lands, natural resources and cultural riches

-> Pretending they are acting in best interests of the native peoples
-> Occurs when time and money spent on public relations that make a pretence of acting ethically towards indigenous nations

23
Q

small business and CSR (challenges)

A

-> Challenges to implementing CSR in small
businesses:
- Entrepreneurs do not have time to devote to CSR
- Expenses associated may be too high
- Lack of knowledge of CSR planning and monitoring
- Resources relevant to small businesses not readily
available
-> Strongly influenced by the personal values of
entrepreneur
-> Small businesses must confront social and
ethical issues experienced by large business

24
Q

Differences in CSR in large corps vs small business

A
  • accountable for large / fewer number of stakeholders
  • responsible for society et large / local communities
  • concerned about reputation / retaining business
  • formal / informal planning for CSR
  • CSR professionals / no
  • prominent campaign / small scale activities
  • awareness through CSR reporting / often unrecognized
25
Q

Three Strategies for Working with Communities

A

1) giving back
-> Company provides information or resources to the community
2) building bridges
-> Company uses community input to shape its actions
3) changing society
-> Company and the community jointly manage projects