Chapter 11 Key Terms: Patient Interactions

Question 1

Advance Directive

Answer 1

Legal document prepared by a living, competent adult, to provide guidance to the healthcare team if the individual should become unable to make decisions regarding their medical care, may also be called a living will or durable power of attorney for healthcare. Sometimes done because the person just doesn’t want to make these decisions themselves.

Question 2

Communication

Answer 2

Exchange of information, thoughts, or messages; includes interpersonal rapport; also includes the accurate conveyance of information.
Medical charting and documentation are forms of communication between healthcare professionals.

Question 3

Emotional Intelligence (EI)

Answer 3

Ability to evaluate, perceive, and control emotions. 

Question 4

Gerontology

Answer 4

Pertaining to the study of older adults. 

Question 5

Inpatient

Answer 5

Someone who has been admitted to the hospital for diagnostic studies or treatment. 

Question 6

Maslow’s hierarchy of needs

Answer 6

Self actualization -top level
Aesthetics -second level
Need to know and understand -third level
Esteem -fourth level
Belongingness and love -fifth level
Safety -sixth level
Physiological -base level 

Question 7

Nonverbal communication

Answer 7

Exchange of information, thoughts, or messages, using methods other than the actual words of speech-for example, tone of voice, speed of speech, facial expressions, and position of the speakers, extremities and torso (body language)

Question 8

Outpatient

Answer 8

Patient who comes to a healthcare facility for diagnosis or treatment, but does not usually occupy a bed overnight. 

Question 9

Palpation

Answer 9

Application of light pressure with the fingers.

Question 10

Paralanguage

Answer 10

Music of language; cadence and rhythm of speech.

Question 11

Patient assessment

Answer 11

Objective evaluation and determination of the status of a patient.

Question 12

Patient autonomy

Answer 12

Ability and right of patience to make independent decisions regarding their medical care.

Question 13

Verbal communication

Answer 13

Messages sent using spoken words; the exchange of information or thoughts.
Shaped by vocabulary, clarity, tone, pitch of voice, and organization of sentences.

Question 14

Infants

Answer 14

Birth to 1 year

Question 15

Toddlers

Answer 15

1 to 3 years

Question 16

Preschoolers

Answer 16

3 to 5 years

Question 17

School-aged children

Answer 17

5 to 10 years

Question 18

Adolescents

Answer 18

10 to 25 years

Question 19

Young adults

Answer 19

25 to 45 years

Question 20

Middle-aged adults

Answer 20

45 to 65 years

Question 21

Mature adults

Answer 21

65 years and older

Question 22

Gerontologic Aging
Category: Young-Old

Answer 22

Age: 65-74 years
Functional: Healthy and active

Question 23

Gerontologic Aging
Category: Old-Old

Answer 23

Age: 75-84 years
Functional: Transitional

Question 24

Gerontologic Aging
Category: Oldest-Old

Answer 24

Age: 85 years and older
Functional: Frail and infirmed

Question 25

Aging process
Primary:

Answer 25

The gradual and inevitable process of deterioration that begins in childhood and extends through old age.

Question 26

Aging process
Secondary:

Answer 26

Consist of disease, abuse, and disuse, which are often within control of the individual.