A+exam32

Question 1

What is the minimum amount of free hard drive space recommended for installing a Windows 10, 64-bit version?

Answer 1

32GB

Question 2

You should ___________________ an unresponsive mobile device.

Answer 2

hard-reset

Question 3

Which Windows system utility can be used to make files on the hard drive contiguous?

Answer 3

Disk Defragmenter

Question 4

How do you fix a swollen battery on a mobile device?

Answer 4

Replace it

Question 5

A _______________ can be used to remove stubborn malware and viruses.

Answer 5

Microsoft Defender Offline Scan

Question 6

_____ is a term that refers to a 32-bit Intel CPU architecture.

Answer 6

x86

Question 7

To which power supply output voltage does “dual rail” apply?

Answer 7

12VDC

Question 8

What is the name for the CPU/socket format that places the pins on the motherboard instead of the CPU?

Answer 8

Land Grid Array (LGA)

Question 9

Name three of the available memory-card formats

Answer 9

SD
micro-SD
mini-SD
xD
CF

Question 10

When using the troubleshooting best practice methodology, what should you always consider?

Answer 10

Corporate policies,
procedures,
impacts

Question 11

What is the name of the Apple proprietary connector used on the iPhone 12?

Answer 11

Lightning

Question 12

A peripheral serial cable will have which type of connector?

Answer 12

DB-9
RS-232

Question 13

In Windows, a primary mouse click is typically a single click of which mouse button?

Answer 13

Left

Question 14

The _____________ command will return the name of the operating system.

Answer 14

hostname

Question 15

What type of conventional CPU cooling method is relatively quiet and affords the greatest drops in temperature?

Answer 15

Water or liquid cooling

Question 16

A ______ is a device primary used for storage on a network.

Answer 16

fileshare (or file server)

Question 17

Which Windows Update branch for Windows 10 allows for security updates but no new features?

Answer 17

Long-Term Servicing Channel

Question 18

What type of cable is used with a punchdown block?

Answer 18

Copper (specifically twisted pair)

Question 19

What is the name of the safety sheet supplied with all chemicals?

Answer 19

Material Safety Data Sheet (MSDS)

Question 20

A ______________ is an add-on that changes the way a web page is rendered in the web browser.

Answer 20

plug-in