Exam 1 (Chapter 1) Flashcards

1
Q

Social work role

A

Behavior and activity involved in performing some designated function that is part of professional social work practice.

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2
Q

Micro practice

A

Practice with individuals

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3
Q

Mezzo practice

A

Practice with groups

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4
Q

Macro practice

A

Practice with larger systems, including organizations and communities

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5
Q

Target system or target of change

A

The system that social workers need “to change or influence in order to accomplish their goals”

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6
Q

Advocacy

A

The act of “representing, championing, or defending the rights of others”

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7
Q

Generalist practice

A

The application of an eclectic knowledge base, professional values and ethics, and a wide range of skills to target systems of any size for change.

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8
Q

Empowerment

A

“The process of increasing personal, interpersonal, or political power so that individuals can take action to improve their life situations”

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9
Q

Self-determination

A

Each individual’s right to make his or her own decisions

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10
Q

Strengths

A

Includes any “capacities, resources, and assets” that can be accessed to increase empowerment.

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11
Q

Resiliency

A

The ability of an individual, family, group, community, or organization to recover from adversity and resume functioning even when suffering serious trouble, confusion, or hardship.

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12
Q

Human diversity

A

Entails multiple factors, including “age, class, color, culture, disability, and ability, ethnicity, gender, gender identity and expression, immigration status, marital status, political ideology, race, religion/spirituality, sex, sexual orientation, and tribal sovereign status.

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13
Q

Organizational structure

A

The formal and informal manner in which tasks and responsibilities, line of authority, channels of communication, and dimensions of power are established and coordinated within an organization.

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14
Q

Fields of practice

A

Broad areas of social work that address certain types of populations and needs.

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15
Q

System

A

A set of orderly, interrelated elements that forms a functional whole.

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16
Q

Subsystem

A

A secondary or subordinate system—a system within a system. For example, a subsystem within a family of five (mother, father, and three children) is the parental subsystem that includes the mother and father.

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17
Q

Boundary

A

An invisible or symbolic “line of demarcation that separates an individual, a subsystem, or a system from outside surroundings”.

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18
Q

Interaction

A

Involves mutual involvement and communication with other people and groups in the environment.

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19
Q

Input

A

Is the energy, information, or communication flow received from other systems

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20
Q

Output

A

Is the same flow emitted from a system to the environment or to other systems.

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21
Q

Homeostasis

A

Refers to the tendency for a system to maintain a relatively stable, constant state of equilibrium or balance.

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22
Q

Equifinality

A

Refers to the fact that there are many different means to the same end. In other words, there are many ways of viewing a problem and, thus, many potential means of solving it.

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23
Q

Client system

A

Is any individual, family, group, organization, or community that will ultimately benefit from generalist social work intervention.

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24
Q

Change agent system

A

Is the individual who initiates the planned change process. This book assumes you will function as the change agent system while helping your client systems.

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25
Q

Action system

A

Includes those people who agree and are committed to work together in order to attain the proposed change.

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26
Q

Social environment

A

Involves the conditions, circumstances, and human interactions that encompass human beings.

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27
Q

Person-in-environment

A

Focus sees people as constantly interacting with various systems around them. These systems include the family, friends, work, social services, politics, religion, goods and services, and educational systems.

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28
Q

Transactions

A

Interactions in which something is communicated or exchanged is active and dynamic.

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29
Q

Energy

A

Is the natural power of active involvement among people and their environments.

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30
Q

Interface

A

Is the exact point at which the interaction between an individual and the environment takes place.

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31
Q

Adaptation

A

Is the capacity to adjust to surrounding environmental conditions.

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32
Q

Coping

A

Is a form of human adaptation that implies a struggle to overcome problems.

33
Q

Interdependence

A

Is the mutual reliance of each person on each other person.

34
Q

The macro social environment

A

Involves the organizations and communities (including neighborhood, local, state, national, and global) with which people are engaged and the social, economic, and political forces that affect these individuals.

35
Q

Policies

A

In essence, are rules that tell us which actions among a multitude of actions we may and may not take.

36
Q

Social welfare policy

A

Includes the laws and regulations that determine how resources are distributed and what opportunities are made available so that people may lead fruitful and fulfilling lives; this includes numerous dimensions ranging from how taxes are levied to how the educational system is structured.

37
Q

Social services agency

A

Is an organization providing social services that typically employs a range of helping professionals including social workers in addition to office staff, paraprofessionals (persons trained to assist professionals), and, on occasion, volunteers.

38
Q

Agency policies

A

Are those standards adopted that govern how the organization is structured, the qualifications of supervisors and workers, the services that are provided, and what staff including social workers may or may not do.

39
Q

Policy practice

A

Involves “efforts to change policies in legislative, agency, and community settings, whether by establishing new policies, improving existing ones, or defeating the policy initiatives of other people”.

40
Q

Research-informed practice

A

Is social work practice based on empirical evidence.

41
Q

Practice-informed research

A

Refers to scientific investigation designed to attain results related to successful social work practice.

42
Q

Values

A

Are principles, qualities, and practices that a designated group, individual, or culture deems inherently desirable.

43
Q

Ethics

A

Are standards based on a set of values that serve to guide one’s behavior.

44
Q

Ethical dilemma

A

Is a problematic situation in which ethical standards are in conflict.

45
Q

Confidentiality

A

Is the ethical principle that workers should not share information provided by or about a client unless that worker has the client’s explicit permission to do so.

46
Q

Casework

A

Was practice that primarily involved direct interaction with individual clients.

47
Q

Group work

A

Was practice that entailed organizing and running a wide variety of groups (e.g., therapeutic groups or task groups).

48
Q

Community organization

A

Was practice that concerned working with organizations and communities.

49
Q

Intersectionality

A

Involves the idea that people are complex and can belong to multiple, overlapping, diverse groups.

50
Q

Cultural competence

A

“The set of knowledge and skills that a social worker must develop in order to be effective with multicultural clients”.

51
Q

Culture

A

“A way of life including widespread values (about what is good and bad), beliefs (about what is true), and behavior (what people do every day)”.

52
Q

Discrimination

A

Is the act of treating people differently based on the fact that they belong to some group instead of judging them on their own merits.

53
Q

Oppression

A

Involves putting extreme limitations and constraints on the members of some identified group.

54
Q

Stereotypes

A

Fixed mental images of members belonging to a group based on assumed attributes that portray an overly simplified opinion about that group.

55
Q

Human rights

A

Involve the premise that all people, regardless of race, culture, or national origin, are entitled to basic rights and treatment.

56
Q

Social justice

A

Is the idea that in a perfect world all citizens would have identical “rights, protection, opportunities, obligations, and social benefits”.

57
Q

Economic justice

A

Involves the distribution of resources in a fair and equitable manner.

58
Q

Environmental justice

A

Is “the fair treatment and meaningful involvement of all people regardless of race, color, national origin, or income with respect to the development, implementation, and enforcement of environmental laws, regulations, and policies”.

59
Q

Supervision

A

The process of overseeing, directing, coordinating, enhancing, and evaluating the “on-the- job performance” of workers for whom the supervisor is responsible.

60
Q

Consultation

A

The act of seeking help from someone with expertise in a subject to devise a plan or solve a problem, should involve only a colleague, administrator, or other who has the appropriate competence or experience.

61
Q

Educator

A

One who gives information and teaches skills to others. For instance, a practitioner might teach parents child management skills.

62
Q

Broker

A

One who links client systems to needed resources.

63
Q

Case manager

A

A practitioner who, on the behalf of a specific client, coordinates needed services provided by any number of agencies, organizations, or facilities.

64
Q

Mobilizer

A

One who identifies and convenes community people and resources to identify “unmet community needs” and “effect changes for the better in their community”.

65
Q

Mediator

A

One who resolves arguments or disagreements among individuals, families, groups, organizations, or communities in conflict.

66
Q

Facilitator

A

One who guides a group experience.

67
Q

Integrator/Coordinator

A

One who integrates or coordinates people by bringing them together and organizing their performance. Integration is the process of assembling different elements to form a cohesive whole. Coordination involves bringing components together in some kind of organized manner.

68
Q

Manager

A

One who assumes some level of administrative responsibility for a social services agency or other organizational system.

69
Q

Initiator

A

One who calls attention to an issue.

70
Q

Negotiator

A

One who represents an organization or group trying to wrestle something from another group.

71
Q

Spokesperson

A

One who is authorized to speak on behalf of others.

72
Q

Organizer

A

One who coordinates individuals or groups to pursue some designated function(s).

73
Q

Consultant

A

One who provides advice, suggestions, or ideas to another person, group, or organization.

74
Q

Advocate

A

One who steps forward and speaks out on the behalf of clients in order to promote fair and equitable treatment or gain needed resources.

75
Q

Intake

A

Is the initial process that introduces a client to an agency, provides clients with information about service provision, and gathers relevant initial assessment information from clients to determine how to proceed.

76
Q

Planned change

A

Is the development and implementation of a strategy for improving or altering “some specified condition, pattern of behavior, or set of circumstances in an effort to improve a client’s social functioning or well-being”

77
Q

Assessment

A

The second step in GIM, is the investigation and determination of variables affecting an identified problem or issue as viewed from micro, mezzo, or macro perspectives.

78
Q

Action steps

A

Are detailed listings that specify who will do what by when, and how that individual should do it.

79
Q

Implementation

A

Of the intervention, the actual doing of the plan during the intervention process