Lo4 Flashcards

1
Q

What does applying best practice mean?

A

Behaving in a particular way to ensure high standards of care being met

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2
Q

How can you apply best practice?

A

The non-judgemental
Respect in the views, choices and decisions of individuals
Antidiscriminatory practice
Valuing diversity
Using an effective communication
Following a great way of working
Staff, training and CPD
Mentoring
Monitoring
Performance management
Staff meeting

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3
Q

How can you be non judgemental?

A

Use an effective communication
Not making assumptions
Using empathy
Being open-minded and accepting
Being respectful of feelings and values

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4
Q

How can you respect the views choices and decisions of an individual?

A

Providing them with care that meets their needs
Providing person centred care
And individuals feel valued and supported
Raise self esteem

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5
Q

How can you promote antidiscriminatory practice?

A

Following complaints procedures
Applying the care, values and childcare values

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6
Q

How can you value diversity?

A

Apply the care values in childcare values

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7
Q

How can you use effective communication?

A

Enable inform choices to be made
Aiden and understanding procedures, treatment care plans
Using accessible vocabulary
Adapting communication of necessary
Active, listening

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8
Q

How can you follow a great ways of working?

A

Following policies and procedures, so that care provided is appropriate, correct and safe

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9
Q

Why should you provide staff training and CPD?

A

Staff, up-to-date, with knowledge, legislation, methods and skills required for their role
Staff aware of procedures

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10
Q

Why should you use mentoring

A

The mentor can give advice to the mentee

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11
Q

Why is monitoring important?

A

Ensure that the quality of care stays high
It allows the professionals to receive feedback from the service user

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12
Q

Why is performance management important?

A

Involves having regular meetings
It’s an opportunity to get feedback

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13
Q

Why staff meetings important?

A

So not opportunity to share best practice with the colleagues
An opportunity to discuss what went well, and what can be improved
An opportunity to raise concerns
Reminders

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14
Q

What is stereotyping?

A

Making a generalisation about a group of people

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15
Q

What is labelling?

A

Jump into conclusions about someone

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16
Q

What is inadequate care?

A

Not providing the care you are required to do

17
Q

What are examples of inadequate care?

A

Not administering medication on time
Rough handling
Not considering rights

18
Q

What is prejudice?

A

Judging someone before, you know them, or taken a dislike to a certain group

19
Q

What is neglect?

A

Not providing the care you are required to do

20
Q

Examples of a health and safety breach

A

Not locking doors or windows
Not wiping wet floors
Lack of personal hygiene
Lack of general hygiene
Not carrying out risk assessments
Check equipment
Dispose of waste correctly

21
Q

What does patronising mean?

A

Talking down to someone as though they are child

22
Q

What is unconscious bias?

A

Not been aware of our own bias

23
Q

How can you challenge discrimination?

A

At the time
Afterwards, throw procedures
Through long-term proactive campaigning 

24
Q

How to deal with conflict

A

Be careful
Be calm
Be objective
Be sure
Be empathetic
Work to find a solution for everyone