Section C - Planning And Developing A Marketing Campaign Flashcards

1
Q

What is a SWOT analysis

A

A SWOT analysis looks at the relationship between a business and its marketing environment.

Strengths (internal)
Weaknesses (internal)
Opportunities (external)
Threats (external)

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2
Q

What is a PESTLE analysis

A

A useful way of analysing the external environment is by grouping external forces into 6 areas.

Political - laws made by the gov that may affect how firms operate

Economic - way in which the changes in economic indicators affects firms eg. Inflation, recession, economic growth

Social - changes in consumer tastes, fashion, and the demographics affects how businesses perform

Technological - changes in tech affects how firms both make and sell their products

Legal - business laws that can affect how they operate eg. Min wage

Environmental - firms must use more sustainable methods to make and sell their products.

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3
Q

What is a marketing mix

A

Factors that a company can control and which will persuade or influence customers to buy its products/services

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4
Q

What are the 4P’s

A

Product -what you are selling (form and function, packaging, branding)
Place - must be developed in line with how and where the product can be purchased or distributed to customers
Price - what the customers pays
Promotion - raising awareness and generating sales

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5
Q

What is RRP

A

Recommended retail price

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6
Q

Name different Promotion methods

A

Advertising, direct mail, public relations corporate image, personal selling, social media for digital marketing, guerrilla marketing, product placement, sponsorship.

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7
Q

What is Guerrilla marketing

A

A creative unconventional advertising strategy to attract customers. Could go from flash mob, to pop up stores or creative ads. Eg. Kitkat ad on bench

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8
Q

What are 4 pricing strategies with definitions

A

Penetration - when you start with a low price then penetrate the market and try it, then raise price if customers are interested

Price skimming - start with a high price because of high demand then lower eg. iPhone

Competitor based - pricing similar to competitors

Cost plus - you find the cost to make the product and add a percentage to it to gain profit

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9
Q

What is the extended marketing mix (7P’s)

A

Product
Price
Promotion
Place

+

People - the right workers either the necessary skills and training to satisfy consumers and exceed consumer needs

Process - this is the way in which customers buy a product from a firm

Physical environment- the location where customers buy the product must be comfortable and attractive

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10
Q

What is recession and economic growth

A

Recession means less revenue and profit for businesses as people are getting paid less.
Economic growth is the opposite of

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11
Q

What marketing model defines promotion as a four step process? What are the four steps?

A

THE AIDA MODEL
Awareness - attention of the customer
Interest - interest to learn more about the product
Desire - desire for the product
Action - action to purchase when the opportunity arises

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12
Q

What are above the line and below the line promotions

A

Above the line = paid for promotions eg. TV, radio, press, very expensive
Below the line = all other types of promotion eg. Email newsletters, personal selling, generally cheaper

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13
Q

What is viral marketing

A

Viral marketing means encouraging people to tell their online contacts about you product. This spreads info for free. It can be done using any type of social media, eg. Websites, that enables users to post and share info

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14
Q

What are the three types of distribution channels

A

Selling directly to consumers

Selling through retailers

Selling through wholesalers

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15
Q

Give pros and cons to advertising

A

Pros - can be seen nationally, creates awareness
Cons - expensive, lots of time, difficult to stand out

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16
Q

Give pros and cons to sales promotions

A

Pros - boosts customer loyalty, higher levels of engagement
Cons - short term impact, unable to plan long term growth

17
Q

Give pros and cons to personal selling

A

Pros - convey more info, create more impact
Cons: expensive, limited reach

18
Q

Give pros and cons to product placement

A

Pros - increased brand visibility, can reach a large audience
Cons - expensive and competitive

19
Q

Give pros and cons to public relations and publicity

A

Pros - elevated brand awareness, educational value

Cons - no direct control, no guaranteed results

20
Q

Give pros and cons to sponsorship

A

Pros - could get good connections, cost effective
Cons - potential controversies, no guaranteed results, lack of flexibility

21
Q

Give pros and cons to direct marketing

A

Pros - affordable and can personalise promotion
Cons - can have low responses and time consuming

22
Q

Give pros and cons to digital marketing

A

Pros - cost effective, global audience, measurable and trackable
Cons - high competition, can have negative responses

23
Q

Give pros and cons to Guerilla marketing

A

Pros - brand exposure, builds partnerships
Cons - cannot be measurable for data, may not deliver consistent message

24
Q

Give pros and cons to corporate image

A

Pros - attracts new customers and retains existing ones
Cons - risk of negative publicity and high cost