MD3 Create and use documentation: The benefits of documentation

Question 1

Benefits of documentation

Answer 1

1. Transparency

Transparent documentation is useful as a source of evidence for security insurance claims, regulatory investigations, and legal proceedings.

2. Standardisation

This means that there’s an established set of guidelines or standards that members of an organization can follow to complete a task or workflow. An example of creating standardization through documentation is establishing an organization’s security policy, processes, and procedures.

3. Clarity

Effective documentation not only gives team members a clear understanding of their roles and duties, but it also provides information on how to get the job done. For example, playbooks that provide detailed instructions prevent uncertainty and confusion during incident response.