3. Understandable

Question 1

3.1 Readable

Answer 1

Make text content readable and understandable.

Question 2

3.1.1 Language of Page

Answer 2

(Level A)
The default human language of each Web page can be programmatically determined.

Question 3

3.1.2 Language of Parts

Answer 3

(Level AA)
The human language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text.

Question 4

3.1.5 Reading Level

Answer 4

(Level AAA)
When text requires reading ability more advanced than the lower secondary education level after removal of proper names and titles, supplemental content, or a version that does not require reading ability more advanced than the lower secondary education level, is available.

Question 4

3.1.3 Unusual Words

Answer 4

(Level AAA)
A mechanism is available for identifying specific definitions of words or phrases used in an unusual or restricted way, including idioms and jargon.

Question 5

3.1.6 Pronunciation

Answer 5

(Level AAA)
A mechanism is available for identifying specific pronunciation of words where meaning of the words, in context, is ambiguous without knowing the pronunciation.

Question 6

3.2 Predictable

Answer 6

Make Web pages appear and operate in predictable ways.

Question 7

3.2.1 On Focus

Answer 7

When any user interface component receives focus, it does not initiate a change of context.

Question 8

3.2.2 On Input

Answer 8

(Level A)
Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component.

Question 9

3.2.3 Consistent Navigation

Answer 9

(Level AA)
Navigational mechanisms that are repeated on multiple Web pages within a set of Web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user.

Question 10

3.2.4 Consistent Identification

Answer 10

(Level AA)
Components that have the same functionality within a set of Web pages are identified consistently.

Question 11

3.2.5 Change on Request

Answer 11

(Level AAA)
Changes of context are initiated only by user request or a mechanism is available to turn off such changes.

Question 12

3.2.6 Consistent Help

Answer 12

(Level A) [New]
If a Web page contains any of the following help mechanisms, and those mechanisms are repeated on multiple Web pages within a set of Web pages, they occur in the same order relative to other page content, unless a change is initiated by the user:

Human contact details;
Human contact mechanism;
Self-help option;
A fully automated contact mechanism.

Question 13

3.3 Input Assistance

Answer 13

Help users avoid and correct mistakes.

Question 14

3.3.1 Error Identification

Answer 14

(Level A)
If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text.

Question 15

3.3.2 Labels or Instructions

Answer 15

(Level A)
Labels or instructions are provided when content requires user input.

Question 16

3.3.3 Error Suggestion

Answer 16

(Level AA)
If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content.

Question 17

3.3.4 Error Prevention (Legal, Financial, Data)

Answer 17

(Level AA)
For Web pages that cause legal commitments or financial transactions for the user to occur, that modify or delete user-controllable data in data storage systems, or that submit user test responses, at least one of the following is true:

Reversible
Submissions are reversible.
Checked
Data entered by the user is checked for input errors and the user is provided an opportunity to correct them.
Confirmed
A mechanism is available for reviewing, confirming, and correcting information before finalizing the submission.

Question 18

3.3.5 Help

Answer 18

Context-sensitive help is available.

Question 19

3.3.6 Error Prevention (All)

Answer 19

For Web pages that require the user to submit information, at least one of the following is true:

Reversible
Submissions are reversible.
Checked
Data entered by the user is checked for input errors and the user is provided an opportunity to correct them.
Confirmed
A mechanism is available for reviewing, confirming, and correcting information before finalizing the submission.

Question 20

3.3.7 Redundant Entry

Answer 20

(Level A) [New]
Information previously entered by or provided to the user that is required to be entered again in the same process is either:

auto-populated, or
available for the user to select.
Except when:

re-entering the information is essential,
the information is required to ensure the security of the content, or
previously entered information is no longer valid.

Question 21

3.3.8 Accessible Authentication (Minimum)

Answer 21

(Level AA) [New]
A cognitive function test (such as remembering a password or solving a puzzle) is not required for any step in an authentication process unless that step provides at least one of the following:

Alternative
Another authentication method that does not rely on a cognitive function test.
Mechanism
A mechanism is available to assist the user in completing the cognitive function test.
Object Recognition
The cognitive function test is to recognize objects.
Personal Content
The cognitive function test is to identify non-text content the user provided to the Web site.

Question 22

3.3.9 Accessible Authentication (Enhanced)

Answer 22

(Level AAA) [New]
A cognitive function test (such as remembering a password or solving a puzzle) is not required for any step in an authentication process unless that step provides at least one of the following:

Alternative
Another authentication method that does not rely on a cognitive function test.
Mechanism
A mechanism is available to assist the user in completing the cognitive function test.