Chaper 10: Legal/Business Flashcards

1
Q

What is the most common complaint made by clients against their personal trainer?

A

Slipping and falling, that led to injury.

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2
Q

As a personal trainer, you are required by law to follow the HIPAA regulations. True or false?

A

False, but may change.

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3
Q

Explain how a trainer would deal with a client who has a specific condition that the trainer has not been certified to handle.

A

Try to get the necessary cert, but if not, the trainer should refer the client to a trainer certified in that area.

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4
Q

Liability can be reduced by the following:

a) Avoidance
b) Retention
c) Reduction
d) Transfer
e) All of the above

A

e) All of the above

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5
Q

List four componets of a good website.

A

Any of the following: a purpose, graphics/links to other fitness sites, appropriate domain name, interactive content.

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6
Q

When considering customer service, the acronym READ, stands for:

a) Rapport, Encouragement, assessment, and development
b) Reduction, Empathy, Assessment, and Development
c) Rapport, Empathy, Assessment, Development

A

c) Rapport, Empathy, Assessment, Development

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7
Q

In order to become a personal trainer, an individual needs to obtain a bachelor’s degree in Personal training from an accredited institution. True or false?

A

False.

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8
Q

Name the difference between a corporation and an S-corporation.

A

The big difference is how the business is classifed, with the IRS and thus how taxes are handled. A corporation is a true business entity and must abide by federal, state and local regulations set forth for corporations. An S-corporation the best for small business. Corporations are doubled taxed, but S-corporations are not.

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9
Q

What are the componets of a business plan?

A

Budget, established policies for employees and clients, advertisements and profits.

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10
Q

You should check the ____________ website to ensure that the online certification program chose in accredited.

A

National Organization for Competency Assurance at www.noca.org.

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