SPIS 2024 Flashcards
What does Social Practice Theory emphasize about customers in the innovation process?
Customers are not just end-users but active participants, contributing ideas, feedback, and co-producing services.
How does social practice view innovation in services?
Social practice emphasizes continuous innovation to ensure services remain relevant and effective over time.
n: What does social practice theory consider innovation to be?
Innovation is seen as an ongoing, continuous process rather than a one-off event.
What is User-Centric Innovation?
It goes beyond the traditional view of design as aesthetics
How does User-Centric Innovation differ from traditional design?
Focusing on emotional and symbolic value of a service.
What is involved in User-Centric Innovation?
It involves identifying opportunities considering lifestyle and socio-cultural contexts, not just solving problems.
What is Design-Driven Innovation?
It involves radical changes in the meaning of a product or service, going beyond incremental improvements.
How does Design-Driven Innovation differ in its approach?
Instead of solving problems, it creates new purposes and opportunities.
What are the perspectives of understanding action and change?
- Theories of highlighting agencies.
- Theories of highlighting structure.
- Theories of highlighting social practice.
What is the theory of highlighting agencies about regarding action?
Action driven by individual interests and conscious decisions.
What is the theory of highlighting structure about regarding action?
Action is influenced by external forces such as technology, social norms, and institutions.
