Foundations ch 10 Flashcards

1
Q

The kinds of services your business will offer and the quality of those services is found in what part of the business plan?

vision statement
mission statement
marketing plan
organizational plan

A

vision statement
mission statement*
marketing plan
organizational plan

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2
Q

Which of the following is the best form of advertising?

giveaway promotional items
television ads
satisfied clients
social media

A

giveaway promotional items
television ads
satisfied clients*
social media

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3
Q

Which of the following is an ownership structure controlled by one more stockholders?

franchise
corporation
sole proprietor
partnership

A

franchise
corporation*
sole proprietor
partnership

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4
Q

A _________ is a written description of your business as you see it today and as you foresee it in the next five years.

brand identity
benchmark
business plan
written argument

A

brand identity
benchmark
business plan*
written argument

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5
Q

In a business plan, owner’s resume and personal financial information would be found in the __________.

vision statement
supporting documents
financial documents
executive summary

A

vision statement
supporting documents*
financial documents
executive summary

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6
Q

The first goal of every business should be to __________.

retail more products
maintain current clients
cross promote more services
upsell more clients

A

retail more products
maintain current clients*
cross promote more services
upsell more clients

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7
Q

In how many states is booth rental allowed?

0
48
25
50

A

0
48*
25
50

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8
Q

Salon, spa, and barbershop owners have no guarantee of __________.

profits
personnel
support
credit

A

profits*
personnel
support
credit

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9
Q

An advertising budget should not exceed ________ percent of your gross income.

1
3
20
6

A

1
3*
20
6

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10
Q

It takes most new shops ________ to begin operating at full capacity.

one year
three months
six months
two years

A

one year
three months
six months*
two years

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11
Q

What business time period would be appropriate for adding more locations or expanding the scope of the business?

years 11 to 20
years 2 to 5
years 1 to 3
years 5 to 10

A

years 11 to 20
years 2 to 5
years 1 to 3
years 5 to 10*

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12
Q

Unless you are at least ________ percent booked all of the time, it may not be advantageous to rent a booth.

50
20
90
70

A

50
20
90
70*

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13
Q

One reason for going into a partnership arrangement is to ___________.

have help running your operation
have a known name and brand recognition
maintain a corporate status
have the last say in decision making

A

have help running your operation*
have a known name and brand recognition
maintain a corporate status
have the last say in decision making

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14
Q

Owning your own business or renting a booth in an existing salon, spa, or barbershop requires __________.

community outreach
familiarity with building codes
a business partnership
a strong line of credit

A

community outreach
familiarity with building codes
a business partnership
a strong line of credit*

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15
Q

What should be the primary concern when constructing the best physical layout for a salon, spa, or barbershop?

maximum efficiency
cost
retail sales
decor

A

maximum efficiency*
cost
retail sales
decor

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16
Q

Someone who is trained to do everything from recording sales and payroll to generating a profit-and-loss statement is called a(n) __________.

business manager
stockholder
full-charge bookkeeper
accountant

A

business manager
stockholder
full-charge bookkeeper*
accountant

17
Q

A _________ is a guide to the actions of the organization.

goal
mission statement
vision statement
business plan

A

goal
mission statement*
vision statement
business plan

18
Q

________ supplies are used in daily business operations.

Service
Consumption
Retail
Merchandise

A

Service
Consumption*
Retail
Merchandise

19
Q

One of the requirements for a partnership arrangement is ___________.

promoting, protecting, and furthering the interests of businesses in a community
trust
paying unemployment insurance taxes
having stockholders

A

promoting, protecting, and furthering the interests of businesses in a community
trust*
paying unemployment insurance taxes
having stockholders

20
Q

Which of the following is considered a salon, spa, or barbershop’s nerve center

reception area
break room
booth spaces
retail area

A

reception area*
break room
booth spaces
retail area