Duties Undertaken by a Senior Administrative Assistant

Question 1

Filing information…

Answer 1

Filing information and documentation (manually and using computerised databases) and being able to find them again when necessary. They must also ensure confidentiality of private and sensitive information.

Question 2

Recording information…

Answer 2

Recording information in e-diaries and organising meetings and events. They would also organise travel and accommodation for staff on business trips.

Question 3

Creating and updating…

Answer 3

Creating and updating databases and spreadsheets which ensures efficient information handling.

Question 4

Preparing a range…

Answer 4

Preparing a range of business documents including letters, agendas, invoices and reports to a professional standard using appropriate computer software.

Question 5

Dealing with requests…

Answer 5

Dealing with requests for information (electronic/paper and verbal) from colleagues or customers.

Question 6

Overseeing the maintenance…

Answer 6

Overseeing the maintenance of non-computing office equipment to ensure it is in good working order (for example copiers, printers, collators and laminators).