Therapeutic Communication Flashcards
Why is empathy important
It helps develops observation skill
What do you need to consider with children (3)
ACE
Development level
Interview and observation
What do you need to considered with adolescents (2)
Confidentiality
Interview without parents or guardians
What needs to be considered with older adults (2)
Physical limitations
Pre existing conditions
What laboratory values need to be looked at (6)
Thyroid
Liver enzymes
BUN
Electrolytes
Ammonia
Toxicology
What are apart of a MSE (8)
Personal info
Appearance
Behavior
Speech
Affect and mood
Thought
Perceptual distrubances
Cognition
What is apart of psychosocial assessment
Previous hospitalizations
Educational background
Occupational background
Social patterns
Sexual patterns
Interest and abilities
Substance use and abuse
Coping abilities
Spiritual assessment
Cultural assessment
What does some advances of spiritual assessments
Influences
Decreases
How people perceive meaning and purpose
Physical and mental stress
What are some advantages of cultural and social assessment
Decreases (3)
Increases (3)
Stereotyping , stigma, labeling
Understanding, rapport, patient outcomes
What are some personal factors that affects communication (3)
Emotional
Social
Cognitive
What are some environmental factors that affect communication
Physcial
Societal determinants
What are some relationship factors that affects communication
Symmetrical
Complementary
What are some effective communication skills (3)
Use of silence
Active listening
Clarifying
What are some not effective communication techniques (5)
Asking excessive questions
Giving approval or disapproval
Being dismissive
Advising
Asking why question
What are some communication issues in PMH nursing (4)
Delusional thinking
Hallucinations
Paranoia
Self-concepts
