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ICT > Management Systems > Flashcards

Management Systems Flashcards

1
Q

what does MIS stand for

A

management information system

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2
Q

what is an MIS

A

a computerises system that provides managers with the information they need to make smart business decisions

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3
Q

what are the 5 advantages for

A

-more efficient because tasks can be automated
- allows managers to quickly access and analyse data from different sources
-better planning and forecasting which allows managers to make better predictions
- improved customer service by tracking customer data and satisfaction
- more likely to comply with legislation

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4
Q

what are 5 features of MIS

A

messaging
database
payroll
personnel
procedures
personnel

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5
Q

give 3 examples of who uses MIS

A

retail companies, and health organisations. schools, governments

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6
Q

what is payroll software

A

a computer program or system used to manage and automate the process of calculating and distributing employee wages

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7
Q

what are 5 advantages of payroll software

A

saves time
reduces errors
better security of employee data
cost-effective
better reporting and analysis
easy to integrate with other devices
remote access with internet connections

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8
Q

what are 5 feature of payroll

A

payslips
time and attendance
national insurance
generating reports
tax calculations
deposits
mobile and remote access

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9
Q

what is an e-commerce service

A

the buying or selling of goods over the internet

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10
Q

what are the 5 examples of E-commerce sevices

A
  • onime retail shops (Amozon)
  • digital marketplaces (uBER)
    online banking
    online ticket sales
    Buisness to uiisness B2B
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11
Q

what are 5 advantages for the customer when using ecommerce services

A

24/7 availability
wide selection
time saving
easily can compare products
can track your data and recommend products

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12
Q

what are 3 advantages for the buisness when using an ecommerce service

A

start-up and running costs are low
increased/wider customer search
more convenient for their customers

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13
Q

what is mailhandling

A

refers to the procedure used for sorting and delivering physical mail such as letters and packages

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14
Q

what are 4 feautures of mail handlign

A

can be uused to track items
allows you to buy postahe
you can book collection
local drop off points

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15
Q

what is a registration system

A

is a software application or process used to manage and track the enrolment of events, courses, programs or memberships

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16
Q

what are 5 advantages of registration systems

A
  • keep track of users and their information
  • collect and store data on users for future reference
  • control who has access to what recources
  • verify the identity of users
  • provide personalised experiences to the user
  • uses collected data for marketing purposes
  • more secure
17
Q

what is accessibility

A

refers to the ability of a device to be used by individuals with disabbilities

18
Q

what 5 tools used to make devices more accessible

A

alternate text
captions
large font size
contrasting colours
flexible input
mobile device accessibility

19
Q

what 5 devices used to make devices more accessible

A

screen readers
voice recognitions
Text-to-speech
speech-to-text
alternative keyboards
electronic magnifiers

20
Q

what are 3 benefits of assistive technologies

A
  • increased independence
  • enhanced communication
  • more employment prospects
  • greater access to online content
  • better education
  • better quality of life
21
Q

what is blockchain technology

A

is a decentralised way of transferring data where each block in a chain contains of cryptographic hash of the previous block, timestamp and data

22
Q

what are 3 benefits of blockchain

A

decentralised
high secure
more trustworthy

23
Q

what does IoT stand for

A

internet of things

24
Q

what is the IoT

A

involves devices connected to a giant network that collects and shares information such as how they are used and the environment that they operate in

25
Q

what are 3 benefits of IoT

A

more efficient because tasks can be automated
reduces energy consumption
devices can be managed remotely

ICT (19 decks)

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