Ch 2: The external environment Flashcards

1
Q

Legislation vs Regulation

A

Legislation is a law declared by the government and regulation is used to implement legislation

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2
Q

2 Examples of compulsory insurance

A

1) Employers’ liability insurance
2) Motor third party insurance

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3
Q

Explain state benefit as an external environment

A

~ State provides benefits, however, usually low, just to keep citizens out of poverty
~ Take into account the benefits provided by the state when conducting financial planning, e.g.
- Individuals might need to provide less for themselves, e.g. employer sponsors half of health insurance
- No saving incentives, saving might not be worth it for individuals collecting state benefits

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4
Q

List 4 examples of how benefits from financial products and schemes can be taxed

A

1) Some benefits are tax free
2) Excess of benefits received over contributions can be taxed as income or capital gain
3) Benefits can be entirely taxed as income
4) A portion of the benefit can be tax-free, with the balance being taxed

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5
Q

Explain how items other than benefits can be taxed
- Contributions
- Accumulated returns
- Inheritance

A
  • Contributions
    Some financial products might give tax relief to contributions but then tax the benefits. Others might be paid from taxed income then the benefit is not taxed
  • Accumulated returns
    Income and gains may be taxed during the accumulation phase, normally coupled with no tax on the policyholder’s gains
  • Inheritance
    Insurance can be available to cover this tax liability
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6
Q

Define corporate governance and who manages it in SA

A

High-level framework on how a company’s managerial decisions are made. Managed by King IV

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7
Q

Aim of corporate governance; and how is it achieved (3)

A

Managed efficiently to meet the requirements of stakeholders. The regulator is concerned with not making own-interest decisions but stakeholder-interest decisions.

This is achieved through remuneration and shareholder options.

Can also appoint non-executive directors which gives an impartial view and sets remuneration.

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8
Q

Explain what a mutual society is

A

Mutual society has no shareholders and profits belong to the policyholders.

No shareholders mean:
- They provide the same benefits, but are cheaper because the dividends don’t have to be paid or distribute profits to shareholders.
- Finance can also be raised through the public.

e.g. Medical schemes and mutual banks

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9
Q

Explain what a proprietary is

A

~ Can benefit from the capital market, which results in economies of scale.
~ They have more dynamic management and they do have shareholders (pay dividends)
~ Larger can benefit from economies of scale and better management
~ Benefits of closeness of owners

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10
Q

Describe the underwriting cycle

A

Profitability in the various insurance classes tend to go in cycles, driven by market forces of supply and demand combined with actual claims experience and economic climate.

When business is profitable, more insurers enter the market. Premium rates reduce as insurers compete for market share.

This leads to reduced profits or to losses, loss of business and reduced solvency. The cycle will go into depression. The position may be accentuated by catastrophes or by the economic climate.

At the bottom of the cycle, insurers leave the market or reduce their involvement in the classes concerned. Eventually, premium rates increase to cover the losses being incurred (and as a result of reduced competition since others have left the market) and in the light of emerging experience.

Now that the market is profitable again, competitors will join the market, and the cycle will continue.

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11
Q

Effects of an ageing population (4)

A

1) Older people tend to spend less and save more. This leads to lower interest rates and deflationary pressures on the economy.
2) Some pay-as-you-go State pension schemes are becoming unsustainable as the income received from the working population falls short of that needed to pay the large retired population.
3) Increasing costs of healthcare systems lead to either higher levels of tax to be paid or reduced healthcare provisions by the state.
4) The cost per capita of educating the population will tend to fall.

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12
Q

What is a pay-as-you-go pension

A

Active members fund the pension of current members.

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13
Q

Explain the concept of emissions trading

A

This is a market based approach to address pollution, with the aim of minimising the cost of meeting an emissions target by the government.

The government issues permits to emit up to the overall limit. Permits are sold or are equal to historical trading emissions for each polluter. A participant can use permits exactly, or emit less and sell the excess permits, or emit more and buy permits from other polluters.

The usual aim is for the government to lower the overall limit over time.

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14
Q

Give 4 examples of changing social and cultural trends

A

1) Increased home ownership increases the demand for mortgages.
2) Cuts in state healthcare increases the demand for private health insurance.
3) Increasing prosperity and longevity increases the demand for savings products.
4) Increased use of telematics for motor insurance, in many countries, allow the risk factors of the individual, the policyholder’s driving behavior and other factors to be monitored through a device installed in the insured’s vehicle or smart phone app.

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15
Q

Give 6 examples of technological advances than can have an impact on the availability of financial products, schemes, contracts and transactions.

A

1) Internet quotation and sales.
2) Price comparison websites.
3) Banking over the internet and phone.
4) Social media for advertising and links to sales/enquiry websites.
5) Insurance companies increasingly using websites to capture customer enquiries and register claims and transactions.
6) Email as a fully accepted and widely used means of communication.

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16
Q

List the factors to consider in relation to the external environment.

A

CREATE GRAND LISTS

  • Corporate structure
  • Regulation and legislation
  • Environmental issues and climate change
  • Accounting standards
  • Tax
  • Economic outlook
  • Governance
  • Risk management requirements
  • Adequacy of capital and solvency
  • New business environment
  • Demographic trends
  • Lifestyle considerations
  • International practice
  • State benefits
  • Technology
  • Social and cultural trends
17
Q

Explain why CORPORATE STRUCTURE is an external environment factor

A

Mutual or proprietary? Invoice how a company can obtain funding and what they should do with their profits

18
Q

Explain why REGULATION AND LEGISLATION is an external environmental factor

A

Regulation can make:
- Certain insurance compulsory.
- Employers should provide pension benefits to employees.
- Can influence the products most suited to a customers needs, regulate level of charges applied to certain schemes.
- Disclosure requirements when products are sold, thus detering complicated products.

19
Q

Explain why ENVIRONMENTAL ISSUES & CLIMMATE CHANGE is an external environmental factor

A

~ Rapid changes in the environment can cause future risks, does however create both positive and negative economic risk. Oil companies do less well, while producers of batteries for electric cars do better.
~ Urbanisation leads to overcrowding, poor sanitation and diseases such as an outbreak of cholera.
~ Many cities are on the coast lines, increasing level of exposure to risk of raising sea levels and extreme weather events.
~ This leads to reputation risk on how insurance companies deal with all of this.

20
Q

Explain why ACCOUNTING STANDARDS are an external environmental factor

A

The way benefits are reported influence the type of benefits that a provider is willing to offer

21
Q

Explain why TAX is an external environmental factor

A

~ Tax treatment influences individuals actions.
~ Influences the design of products.
~ Products designed to meet inheritance tax liability, e.g. whole life assurance

22
Q

Explain why ECONOMIC OUTLOOK is an external environmental factor

A

General economic environment influences the demand for products. E.g., in times of recession, some are seen as a luxury and are reduced

23
Q

Explain why GOVERNANCE is an external environmental factor

A

~ Ensure the company is managed in the interest of all stakeholders.
~ One way to achieve this remuneration schemes for employees meeting the governance goals of a company.
~ Non-executive directors are there to provide an impartial direction.

24
Q

Explain why RISK MANAGEMENT is an external environmental factor

A

Can be a regulatory requirement to measure, monitor and control risks.

25
Q

Explain why ADEQUACY OF CAPITAL AND SOLVENCY is an external environmental factor

A

Minimum level of capital to meet liabilities based on the risk of an organisation.

26
Q

Explain why NEW BUSINESS ENVIRONMENT is an external environmental factor

A

The level of underwriting/economic interest rate (think of the underwriting cycle)

27
Q

Explain why DEMOGRAPHIC TRENDS are an external environmental factor

A

Aging populations

Climate change also influences this. Mass migrations following floodings can also increase mortality and morbidity.

28
Q

Explain why LIFESTYLE CONSIDERATIONS is an external environmental factor

A

Young -> higher demand for loans and mortgages

With dependents -> Life insurance to protect

Older -> Less saving and more spending, e.g., buying whole life annuity to ensure not running out of money.

29
Q

Explain why INTERNATIONAL PRACTICE is an external environmental factor

A

Give ideas about what other countries are doing, however, different legislation and tax makes it difficult.

30
Q

Explain why STATE BENEFIT is an external environmental factor

A

Level and quality or state benefits offered influence demand, reduced need for self-provision.

Can discourage savings -> means-testing to be eligible

31
Q

Explain why TECHNOLOGY is an external environmental factor

A

Influences how products are sold, e.g., many insurance products are sold through price comparison websites, excluding the need for an intermediary to find the best product.

Use of websites to capture claims.

Improve healthcare.