DIVERSITY, INCLUSION AND TEAMWORKING - Level 1

Question 1

What is teamwork?

Answer 1

Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.

Question 2

What makes an effective team?

Answer 2

• A Common Goal.
• Open Communication.
• Team Roles
• Time Management
• Practical Problem Solving
• Bonding
• Motivated

Question 3

How do you define and agree team structures?

Answer 3

• PEP – roles , responsibilities and escalation

* Pre-start meetings- roles , responsibilities

Question 4

In your meetings, how would you ensure that everyone is included and can deliver their respective expertise?

Answer 4

• Set agenda, including headings for each disciplines/parties expertise and AOB
• Listen to what each person has to say

Question 5

Can you tell me about the Tuckman theory?

Answer 5

• Forming - keen / eager/ excited to start
• Storming – may be challenge/clash of personalities (different ways companies do things)
• Norming – Begin to understand differences and roles , strengths and weaknesses
• Performing – at peak of working together
• Adjourning/ Mourning
Used when recently joining calfordseaden and working on already established jobs/ being handed over to me.

Question 6

What Belbin personality type do you see yourself as?

Answer 6

• Completer Finisher – Personal
• Teamworker – team
• Combined – Implementer

Question 7

Can you give me an example of when you have had to deal with a disruptive team member, or if you do not have an example, what you would do?

Answer 7

Example Westhorpe Gardens – contractor being assertive ‘reducing quality is in the essence of design and build’
• Listened to them and empathized
• Stayed calm and polite and showed them the contract that was clear ER’s proposals
• Discussed with them to understand why the Fire Strategy was so important to them which was also locked into planning