Chapter 10

Question 1

Define persuasive computing / ubiquitous computer

Answer 1

The move of the computer away from the desktop and towards something that is around us all the time. It is when computing power is incorporated into a range of existing objects
new objects are being created that exploit computing power

Question 2

What does hotspot mean?

Answer 2

An area where wifi wireless internet access is available

Question 3

List the devices that can make use of wifi on the move

Answer 3

Smartphone
Tablet
Laptop
Netbook
Smart watches
Smart glasses

Question 4

What is a Global positioning system

Answer 4

A navigation system that enables a receiver to determine its precise location

Question 5

Define wearable computing

Answer 5

Computers and computing technology that are worn on the body

-It is the use of largely invisible computing technology, to seamlessly increase a humans task

Question 6

Mention examples of wearable technology

Answer 6

Google glasses
Apple watches

Question 7

Explain E-money

Answer 7

the transfer of funds electronically rather than by physical coins and notes

Question 8

List the various ways in which E-money can be implemented

Answer 8

-Credit and debit cards are a form of e-money

-Mobile phone accounts can be used to ‘text’ money to someone

Question 9

Explain tangible media

Answer 9

-It involves incorporating computing power and/or digital information into everyday objects

Question 10

Define a physical icon/phicon

Answer 10

a tangible object or symbol that represents a particular concept, action, or function in the physical world. In user interfaces or human-computer interaction, a physical icon could be an object or symbol that users interact with to perform certain tasks or convey information.

Question 11

What is an interactive whiteboard

Answer 11

A combination of a whiteboard and a desktop computer

Question 12

Define a wiki

Answer 12

is a web page that can be edited by any authorized user

Wikis are a good way of sharing knowledge and are used by many research organizations and businesses

Question 13

What is CSCW (Computer Supported Cooperative Work)

Answer 13

technologies that allows groups of people to work together

Individuals can be co-located or separated
Work can be synchronous or asynchronous

Question 14

What technologies can be used to conduct CSCW

Answer 14

videoconferencing,
messaging,
interactive whiteboards,
wikis
Virtual Worlds (MMOGs)

Question 15

What is e-tailing (electronic tailing)

Answer 15

direct sale from business to consumer through electronic storefronts

Question 16

What is a cyber mall?

Answer 16

a single Web site that offers many products and services in one Internet location
Manufacturing, repair, and operations (MRO) goods and services

Question 17

Define technology-enabled relationship management

Answer 17

use of detailed information about a customer’s behaviour, preferences, needs, and buying patterns to customize the entire relationship with that customer

Question 18

List the advantages of electronic and Mobile commerce

Answer 18

-Global reach: helps reduce the gap between rich and poor countries

-Reduces costs: increases speed and accuracy

-Speeds the flow of goods and information

-Increases accuracy: eliminates human data-entry error

Improves customer service: information about delivery status and ability to meet customer demand