marketing decisions Flashcards

1
Q

what are the different kinds of marketing objectives

A

-sales volume and sales size

-sales growth

-market share

-market size and market growth

-market share

-brand loyalty

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2
Q

what is the calculation to find market growth

A

market size -old market size / old market size x 100

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3
Q

what is the calculation for market share

A

sales / total market size x 100

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4
Q

what is the calculation for sales growth

A

sales this year - sales last year / saes last year x100

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5
Q

what is market mapping

A

market mapping compares two features of brands.
how expensive they are and how much quality they have

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6
Q

why is market mapping useful

A

market mapping can help a business spot a gap in the market

shows who the closest competitors are

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7
Q

why is market research conducted ?

A

market research helps a business to spot opportunities -such as customer buying patterns

helps them see if business plans are working

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8
Q

what is quantitative market research

A

-quantitative means numerical statistics -facts and figures

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9
Q

what is qualitative market research

A

qualitative research looks into the feelings and motivations of customers

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10
Q

what is primary market research

A

primary market research is a unique study eg data gathered using things like questionars or interviews

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11
Q

what is secondary market research

A

secondary market research means gathering data that already exists -easier faster and cheaper

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12
Q

what is time series analysis

A

time series analysis is used to reveal underlying patterns by recording and plotting data over time e.g recording sales over the course of a year

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13
Q

what are trends

A

a trend is a long term movement of a variable

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14
Q

what is extrapolation

A

extrapolation means using previous trends in order to forecast future trends

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15
Q

how could a business use technology to gather information about customers

A

through the use of loyalty cards

entering information on websites

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16
Q

what is price elasticity of demand

A

the price elasticity of demand shows how sensitive demand is to changes in price

17
Q

the price elasticity is more than 1 is it price elastic or price inelastic

A

if the coifent is more than 1 then the product is price elastic

18
Q

if the product is less than 1 e.g 0.5 then is it price elastic or price inelastic

A

inelastic

19
Q

how is price elasticity calculated

A

change in quantity demanded/ change in price

20
Q

how is income elasticity calculated

A

change in quantity demanded/ change in real income

21
Q

what does STP stand for in relation in marketing decisions

A

segment, target, position

22
Q

what does it mean to segment a market

A

to divide a market into different groups of buyers, each group will have different wants and needs and characteristics

23
Q

what is a target market

A

decide which market segment to focus upon

24
Q

how is positioning done with relation to a target market

A

positioning the product to best appeal to the target market

25
Q

what are the seven Ps of the marketing mix?

A

product, price, place, promotion, people, process and physical environment

26
Q

what are the three types of consumer product

A

convenience products - inexpensive everyday products bought regularly by lots of people

shopping product- things like cloths and computers, more expensive and are sold in fewer places than convenience products

speciality products- these are things consumers believe hold more value or are unique in some way and these customers would be willing to travel to buy from this specific brand

27
Q

describe the different points on the Boston matrix

A

stars - high market share high growth

question marks - high growth low share

cash cows - high share low growth

dogs - low growth low share

28
Q

list the stages of the product life cycle

A

development - research and development

introduction - product in launched

growth - product is growing fast lots of new customer

maturity - sales reach a peak and profitability increases fewer new customers

decline - the product doesnt appeal to customers any more sales fall rapidly

extension strategies could be used e.g improving or changing the product so it doesnt go into matury or decline

29
Q

what is price skimming

A

when a product is released it initially has higher prices and over time the prices decrease

30
Q

penetration pricing

A

pentration pricing is the opposite of price skimming where prices start of low and increase incrementally over time

31
Q

what is predatory pricing

A

predatory pricing is when large market leaders lower their prices to a point where smaller competition cannot compete on prices so these smaller companies are forced out of the market

32
Q

what is dynamic prices

A

dynamic pricing is when prices are changed depending on external factors and dont stay fixed

33
Q

what are the alternate types of pomortion

A

-advertisement

-PR good publicity in the media