19. Recruitment and selection of employees Flashcards
(28 cards)
Recruitment is the process of (3)
- Contacting the labour market
- Communicating opportunities
- Generating interest
What stages does recruitment and selection process consist of? (9)
Recruitment:
- Agree vacancy
- Job analysis
- Job description
- Person specification
- Attract candidates
Selection process:
- Application forms
- Interviews
- Testing
- References
Purposes of a job description (4)
Form the basis of advertising
Select the right candidate
Used as a basis for writing employment contracts
Used to set targets once hired.
Who’e theory was the 7 point plan of person specification? Name the components.
Alan Rodgers
- Special attitudes
- Circumstances
- Interests
- Physical makeup
- Disposition
- Attainments
- General intelligence
The four main ways of using existing staff to fill a job role are:
Promotions of existing staff
Secondment of exiting staff
Closing the job down by sharing responsibilities of existing staff
Rotating jobs among staff
What are the advantages of using internal staff? (5)
Motivation
Career development
‘Know’ the staff already
Save time and money
No induction necessary
What are the advantages and disadvantages of using external recruitment? (2 of each)
Obtaining specialist skills
Injecting ‘new blood’
BUT…
May create dissatisfaction in existing employees
Expensive
When using a private recruitment consultant, what should a business consider? (3)
- Time
- Money
- Expertise
Job advertisements should be (4)
- concise
- honest
- informative
- attractive to a wide group
The purposes of application forms are… (3)
- to eliminate unsatisfactory applicants
- save interview time
- form initial personnel records
The purpose of an interview is to.. (3)
- find the right candidate
- ensure the candidate understands the job role
- ensure the candidate feels they have been treated fairly.
Types of interviews (6)
Face-to-face
Group
Succession of interviews
Problem solving
Panel
Stress
Advantages of interviews (4)
Interactive
Can observe non-verbal behaviours
Assess appearance and communication skills
Evaluate rapport
Disadvantages of interviews (4)
Brief
Artificial
Halo/horn effect
Prejudice/bias
The two main types of selection testing are …..
Define them.
Proficiency and attainment: assesses the skills and abilities of the applicant in relevant areas.
Psychometric: tests more general skills such as intelligence and personality.
Specific tests (6)
Intelligence
Proficiency
Psychometric
Psychological/personality
Medical
Aptitude
Assessment centre advantages (4)
Avoidance of single-assessor bias
Reliability in predicting success
Development of skills in assessors
Benefits the individual
Limitations of testing (4)
No direct relationship with the job itself
Interpretation of results can be challenging
Many are highly subjective
Difficult to exclude bias
What should references include? (2)
Factual information about the nature of work in the previous job. I.e. working hours, pay, responsibilities
Opinions about the applicant’s personality and other attributes.
What allowances should be made for in references? (3)
Prejudice
Charity
Fear of libel
Who is responsible for recruitment in a
a) large business?
b) small business?
a) HR
b) line managers
What are the two main principles of equal opportunity?
Employers should only discriminate based on ability, experience and potential.
Decisions should be based solely on a persons ability to complete the job.
What are the reasons for adopting an equal opportunities policy? (4)
Morals
No benefit from excluding potential sources of talent
Legal responsibility
Improve its image as a good employer
What are the types of discrimination? Explain them. (3)
Direct discrimination: an employer treats an employee less favourably than another.
Indirect discrimination: a working condition or rule disadvantages one group more so than another.
Victimisation: an employee is treated unfairly because they made a complaint about discrimination.
