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Nonverbal communication-Midterm 1 > Midterm 1-Readings-Guerrero > Flashcards

Midterm 1-Readings-Guerrero Flashcards

1
Q

what percent of social meaning is derived from nonverbal behaviors?

A

60-65%

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2
Q

is nonverbal or verbal more believable?

A

nonverbal

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3
Q

what is nonverbal communication

A

all messages other than words that people exchange in interactive contexts
-takes into account both the sender and the receiver of the message

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4
Q

what counts as communication (3)?

A
  1. whether or not the sender intends to send the message
  2. whether or not the receiver pays attention to and interprets the message
    and
  3. whether the receiver’s interpretation is accurate
    (6 possible outcomes on p.7)
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5
Q

successful communication occurs when

A

a person intentionally sends a message

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6
Q

miscommunication occurs when

A

a person intends to send a particular message but the receiver interprets it incorrectly

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7
Q

attempted communication occurs when

A

a person intends to send a message, but no one receives it

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8
Q

accidental communication occurs when

A

a person attaches the right meaning to another person’s unintentional behavior

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9
Q

misinterpretation occurs when

A

a person attaches the wrong meaning to an unintended behavior

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10
Q

unattended behavior occurs when

A

a person goes unnoticed by the receiver

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11
Q

source perspective

A

Motley, comm. occurs when a person intends to send a msg. and another person attends to that message

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12
Q

receiver perspective

A

Andersen, behavior is comm. as long as someone attaches meaning to it

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13
Q

kinesics

A

messages sent to your body, through gesture, posture, body movement, body lean, and so forth

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14
Q

vocalics

A

sound of the voice as well as the silences, also known as paralanguage, HOW you say words

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15
Q

spatial communication/proxemics

A

how you use your space and territory

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16
Q

territortality

A

fixed or moveable space such as homes, cars, or public spaces that people occupy

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17
Q

tactile communication

A

also known as haptics, touch and physical contact, such as grabbing, patting, hugging, hitting, kissing, kicking

18
Q

chronemics

A

how you use and perceive time

19
Q

environmental cues

A

color, noise, architectural design

20
Q

general agreement that nonverbal messages are essential in accomplishing what? (5)

A
  • creating first impressions and person perceptions
  • sending relational messages, such as closeness, intimacy, and distance
  • expressing emotion
  • enabling people to send mixed or deceptive messages
  • sending messages of power and persuasion
21
Q

immediacy principle

A

people will approach individuals, situations, or objects they like and will avoid or move away from those they don’t like

22
Q

emotional blends

A

ex: disappointment

23
Q

do deceivers avoid eye contact?

A

no they look at your more so you don’t think they are deceiving you (p.13)

24
Q

impressions of women in organizations

A
  • difficult to choose between aesthetics and creativity vs. compotence
  • skirted suits make them look more business savvy
  • color code more rigid for men
25
Q

black uniforms and aggression

A

appear NHL and NFL teams in black are angrier and more aggressive
-penalities- more for these teams

26
Q

Hand movements as emblems

A

direct verbal translation usually consisting of a word or two, precise meaning is known by most, deliberately used, knows that the sender was sending it to them, and the sender usually takes responsibility for having made that communication

27
Q

are emblems cultural specific?

A

yes

28
Q

are illustrators socially learned?

A

yes

29
Q

eye contact

A

usually a first step in interpersonal engagement, beginning a train of action that develops and defines the relationship
-example, pedestrian makes eye contact with car to make sure they won’t run the crosswalk

30
Q

taijin kyofu

A

when a person avoids others for fear he will injure them if eyes meet

31
Q

visual perception

A

active process in which incoming stimuli are combined with learned information in order to make deductions which go far beyond the immediate sensory evidence

32
Q

prominence of vision

A
  • social position: i.e. sitting at head of table
  • positive vs. negative emotions: positive: more gaze, negative: less
  • willingness to relate: looking at each other
  • women vs. men: women look more
  • cultural factors: some taught not to stare, some think its rude not to
  • synchrony of speech: listeners glance more than speakers,
  • character traits: direct gaze more likely to be returned by the person with aggressive and assertive character traits
33
Q

vocalics

A

sound and silence

34
Q

vocalizations

A

specific sounds you make that are not words

35
Q

vocal attractiveness stereotype

A

“good voices” good people p. 156

36
Q

seduction

A

strategic and intentional sequence of moves in which the primary motive is to attract (usually sexually) another person

37
Q

affection

A

direct or indirect expression of feelings toward one another

38
Q

baby talk

A

3/4 adults said they used it in adult relationships

39
Q

Positive and negative values of silence

A
  • linkage function: silence may bond two or more people or it may separate them
  • an affecting function: silence may heal over time or wound
  • revelation function: silence may make something known to a person (self-exploration) or it may hide info from others
  • judgemental function: may signal assent and favor or dissent and dissfavor
  • activating function: may signal deep thoughfulness or it may signal mental inactivity
40
Q

inner and outward

A
  • inner: truthfulness and is located symbolically in the heart and belly
  • outward: face, mouth and spoken words and with disgust, disguise, etc.
41
Q

reticent individuals

A

trusted as honest, sincere, straight forward

42
Q

silence is an

A

active state, while speech is an excuse for delaying activity

Nonverbal communication-Midterm 1 (8 decks)

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