2. AOS 6 Flashcards
(33 cards)
Business Objectives:
- To make a profit
- To increase market share
- To meet shareholder expectations
- To fulfill a market need
- To fulfill a social need
- Expanding the business
- The skill level of employees
Staff:
Staff are the people who work for businesses in exchange for payment.
Human Resources Managers:
Human Resources Managers are individuals who coordinate the relationship between employees and management within a business.
Employment Cycle:
- The Establishment Phase: Recruitment, selection, job analysis, etc.
- The Maintenance Phase: Induction, training, performance management.
- The Termination Phase: Entitlement and transition
Staffing Needs:
Staffing Needs are the requirements a business has for employees.
Labour Intensive:
Labour Intensive is when a business uses a high degree of employee involvement during its production process.
Capital Intensive:
Capital Intensive is when a business uses a high degree of machinery and equipment during its production process.
Human Resource Planning:
Human Resource Planning is the process of identifying current and future employee needs.
Knowledgeable:
Knowledgeable is the theoretical or practical understanding of a specific subject.
Skill:
Skill is the ability to complete a specific test to a certain level of equality.
Factors to be Considered When Hiring Staff:
- Demand for Flexible Work Arrangements
- Changes in Skill and Education Expectations:
- Generational Changes
- Diversity in the Workplace
Technological Developments:
Developments of Technology are the inventions and innovations of tools that solve problems and enhance processes.
Software:
Software is the programs used on computers and electronic devices.
- Communication Software
- Mobile and Computer Applications
- Accounting Software
Artificial Intelligence (AI):
Artificial Intelligence is software that can mimic the behaviour of humans
- Chatbots
- Facial Recognition Technology
- Recruitment Processes
Robotics:
Robotics are programmable machines that are capable of performing specified tasks.
- Drones
- Self-Service Checkouts
- Automated Production Lines
Job Analysis:
Job Analysis is the process of identifying the essential duties, tasks, and responsibilities of a specific role.
What is the Process of a Job Analysis?
- Select a specific job.
- Collect information about the job.
- Determine the key tasks to be completed.
- Determine the necessary action and responsibilities required to complete tasks.
- Determine the necessary skills and knowledge to complete tasks.
- Create a summary of the tasks and responsibilities as well as the required skills and knowledge.
Job Description:
Job Description is a summary of the duties, tasks, and responsibilities of a specific role.
Job Specifications:
Job Specifications are the necessary skills, knowledge, and qualifications for a specific role.
Job Design:
Job Design is the process of organising several duties, tasks, and responsibilities into one specific role.
Internal Recruitment Methods:
Internal Recruitment Methods involve filling job vacancies with staff already existing in the business. Most common reason is usually promotion to a higher position within the business.
What are the Internal Recruitment Methods?
- Intranet
- Word-of-Mouth
What are some advantages of Internal Recruitment?
- The business is already familiar with the employee and their skills.
- If employees are promoted, they are provided with an opportunity to advance their careers.
- Save time by reviewing only a limited number of applicants.
- There are a minimal costs, as the business does not have to pay to advertise the job opportunity to the public.
What are some disadvantages of Internal Recruitment?
- Limited number of candidates.
- Employees who fail to receive internal promotions may become demotivated and resentful of their fellow employees.
- When an employee is selected, a business may have to spend time to fill the role they vacated.
