2 - Country Factors: National Differences in Culture Flashcards

(44 cards)

1
Q

ch. 2.1 Elements of “Country Attractiveness” (hard facts)
Overview.
What we analyze?
How we analyze?

A
  • Analysis of Foreign Markets: Model (PESTEL)
  • Analyzing country attractiveness: Country analysis (hard facts)
    • Benefits, costs and risks
    • Evaluating Country Differences
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

ch. 2.1 Elements of “Country Attractiveness”

Analysis of Foreign Markets: Model (PESTEL)

A
P – Political
E – Economic
S – Social
T – Technological
E – Environmental
L – Legal

More in depth:

Political and regulatory:

  • Government Stability
  • Taxation Policy
  • Foreign Trade Regulations

Economical and Legal:

  • Disposable Income
  • Inflation and Interest Rates
  • Unemployment Rate
  • Laws and regulations

Socio-cultural

  • Population Demographics
  • Lifestyle changes
  • Education Levels

Technological

  • Government Spending on basic research
  • Speed of technology transfer
  • Technology spillovers from other industries

Environmental
Industry and competitive Environment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

ch. 2.1 Elements of “Country Attractiveness”

Conceptualization of Country analysis

A
  • Analyzing relevant country factors using professional tools
  • Identifying those countries that offer the highest probability of success with regard to potential foreign activities of the corporation.

Two perspectives:

  • Economic perspective
    • identifying those countries that offer highest marginal benefit at a given level of resource deployment
  • Contingency-theoretical perspective
    • Identifying those countries where the strategic goals of the corporation’s internationalization can be realized best
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

ch. 2.1 Elements of “Country Attractiveness”

Steps of Country analysis

A
  1. Dimensions and elements of country attractiveness
  2. Collecting relevant information
  3. Tools for assessing country factors
  4. Decision making
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

ch. 2.1.1
What are the dimensions and elements of country attractiveness?
What dimensions should we minimize/maxime?
Enumerate some elements of each dimension.

A

3 dimensions:

  • Benefits (Maximize)
  • Costs (Minimize)
  • Risks (Minimize)

Elements of the dimensions:

Benefits:

  • Market growth
  • Market size
  • Profitability
  • Price level

Costs

  • Corruption
  • Lack of infrastructure
  • Legal costs

Risks

  • Commercial Risk
  • Currency Risk
  • Country Risk
  • Cross-Cultural Risk
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

ch. 2.1.1

What are the sources of Country Risk?

A

Political and Legal System.

Political System:
A set of formal institutions that constitute a government
- Government
- Political parties
- Legislative bodies
- Lobbying groups
- Trade unions
- Other political institutions
Legal System: 
A system for interpreting and enforcing laws, regulations, and rules that aim to:
- Ensure order in commercial activities
- Resolve disputes
- Protect intellectual property
- Tax economic output
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

ch. 2.1.2 Evaluating Country Differences

Overview

A
  • Collecting relevant information
  • Tools for assessing country factors
  • Example Checklist: The use of checklists to assess country factors
  • Example Scoring Model: Business Environment Risk Index (BERI)
  • Example Scoring Model: International Country Risk Guide (ICRG)
    Criticism of Scoring Models
  • Example Sequential Appraisal: Assessment of Country Factors
  • Decision making
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

ch. 2.1.2 Evaluating Country Differences

Types of information

A
  • Qualitative
  • Quantitative
    • Objective
    • Subjective
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

ch. 2.1.2 Evaluating Country Differences

Sources for country qualitative information

A

Official/state institutions

  • Chamber of Foreign Trade
  • Department of Foreign Affairs
  • OECD, etc.

Private institutions:

  • market research agencies (e.g. Germany Trade and Invest, Cologne),
  • Industry survey institutes (e.g. FAZ-Institute)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

ch. 2.1.2 Evaluating Country Differences

Sources for country quantitative information

A

Key indicators about GDP-development, inflation rates, trade balances, etc, compiled by:

  • Census Bureau
  • UNPD
  • UNCTAD

Objective data compiled by e.g.

  • Census Bureau,
  • UNPD
  • UNCTAD

Subjective data compiled by e.g.

  • country rankings by Moody’s
  • Standard&Poor
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

ch. 2.1.2 Evaluating Country Differences

Tools for assessing country factors

A
  • Checklists
  • Scoring models
  • Sequential appraisal
  • Portfolio analysis
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

ch. 2.1.2 Evaluating Country Differences

Tools for assessing country factors: Checklists

A

Catalog of decision-relevant criteria which have to be fulfilled in a specific country for launching corporate activities

Differentiate between

  • environmental-geographic,
  • social-cultural,
  • political-legal,
  • economic
  • indicators with major effect on the firms internationalization process
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

ch. 2.1.2 Evaluating Country Differences

Tools for assessing country factors: Example for Checklists

A

Natural-geographic conditions

  • Size of country
  • Geographic location of the country
  • Climate
  • Natural resources

Socio-cultural conditions

  • Language(s) and symbols
  • Education level
  • Attitude towards foreigners
  • Lifestyle(s)

Political-legal conditions

  • Political system
  • Legal system and legal practice
  • Level of corruption
  • Political stability

Economic conditions

  • Economic system
  • Infrastructure
  • Per-capita-income
  • Market volume
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

ch. 2.1.2 Evaluating Country Differences

Tools for assessing country factors: Scoring models

A

Weighted assessment, scoring, ordering, evaluation:

  • Assess country factors by using a composition of weighted evaluation criteria
  • Allocate scores according to a country’s individual characteristics
  • Rank the countries according to their scores to get them in a factually correct order
  • Use evaluation criteria which are both critical for firms foreign performance and easy to detect

Criticism of Scoring Models
 Selection of criteria is subjective
 Weighting of coefficients is subjective
 Evaluation of factors is subjective
 Determination of boundary values is subjective
 Not all variables are independent of each other
 Examines only global factors and no industry-specific factors
 Not available for every country
 Expensive

 Additional analysis is IMPORTANT
 Nevertheless scoring models will assist the firm in identifying risks to businesses in unknown and increasingly complex environment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

ch. 2.1.2 Evaluating Country Differences

Example for scoring models

A
  • Business Environment Risk Index (BERI)
    • Operations Risk Index (ORI)
    • Political Risk Index (PRI)
    • Remittance and Repatriation Factor (R-Factor)
  • International Country Risk Guide (ICRG)
    • Political Risk Index
    • Financial Risk Index
    • Economic Risk Index
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

ch. 2.1.2 Evaluating Country Differences

Tools for assessing country factors: Sequential appraisal

A

Country elimination through thresholding:

Filter countries in some selection state. Start with lots of them, and gradually eliminate them.
For further stages, the more information is needed to apply elimination

  • Build a ranking of criteria that evaluate the advantageousness of corporate activities in a foreign country
  • Define a critical min/max-threshold for each criterion
  • Rank the criteria according to their relevance and evaluate each country according to its individual
    characteristics
  • Dismiss countries piecewise who exceed a threshold
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

ch. 2.1.2 Evaluating Country Differences

Sequential appraisal example

A

A sequential three-stage evaluation model:

  1. Selection Stage:
    Markets that are filtered out by restrictions (must-have)
  2. Selection Stage
    Markets that are filtered out by several pre-defined selection criteria
  3. Selection Stage
    Markets that remain for further market cultivation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

ch. 2.1.2 Evaluating Country Differences

Tools for assessing country factors: Portfolio analysis

A

General assumption of a connection between the
opportunities and risks of corporate activities in a foreign country

Select two key criteria;

  • one that stands for a critical source of risk and
  • one that indicates a mayor source of opportunity for the corporation s foreign activities

Form a 2x2-matrix and allocate the countries into the fields according to their individual risk/opportunity-profile

19
Q

ch. 2.1.2 Evaluating Country Differences

Portfolio analysis example

A

Growth-potential versus risks of Asian markets

That Graph of:
Yearly growth rate x Investment risk x GDP

20
Q

ch. 2.1.2 Evaluating Country Differences

Decision making

A

The adoption of tools for assessing country factors offers an important point of reference for the corporation’s internationalization decision

In order to come to a final conclusion and decision which country qualifies best for going international, further determinants are to consider

Beside country culture issues (soft facts), for the final decision making a systematic consideration of the firm s external environment as well as its internal resources is particularly required:

  • External strategic analysis
  • Internal strategic analysis
21
Q

ch. 2.1.2 Evaluating Country Differences

External strategic analysis

A

Analysis of the firm s external environment that can be structured into:

  • Macro-environment (all factors in a market that directly or indirectly restrict the scope of actions and cannot be influenced or controlled by the firm) via the PESTEL-Analysis
  • Industry structure (via the Porter s 5-Forces)
  • Competitors and industry dynamics (via strategic groups)
22
Q

ch. 2.1.2 Evaluating Country Differences

Internal strategic analysis

A

Analysis of the firm s value creation and firm specific-resources using:

  • Value Chain Model to identify potential competencies within the firm s value chain architecture
  • Network Analysis Techniques to identify potential competencies at value chain interfaces
  • VRIO-Concept to evaluate core competencies and to identify firm-specific strength and weaknesses
23
Q

ch. 2.2 Country Factors: National Differences in Culture (soft facts)
Overview

A

Culture analysis (soft facts)

  • Relevance of Culture and its Terminology
  • Components and Dimensions of Culture
  • Cross-Cultural Study of Hofstede

can be organized in four steps:

  1. Defining culture & relevance of culture
  2. Assessing relevant determinants of culture
  3. Assessing pos./neg. cultural effects
  4. Decision making
24
Q

ch. 2.2.1 Relevance of Culture and its Terminology Overview

A
  • Culture as an Important Contextual Factor for International Management
  • What is Culture
  • Culture is consist of several Layers: “The Culture-Onion”
  • Determinants of Culture
25
ch. 2.2.1 Relevance of Culture and its Terminology Why is culture an important contextual factor for the international corporation?
- Corporate operations in the home country are not aware of cultural influences in their own society (due to commonly held values) - Only when there are cultural overlaps due to international operations, cultural influences become visible. Approved patterns of behavior fail to work, corporate performance is at risk. Problem: missing fit between situation and corporate activity
26
ch. 2.2.1 Relevance of Culture and its Terminology | What is Culture?
A system of values and norms that are shared among a group of people and that when taken together constitute a design for living Consequences: - Measuring culture is difficult - “Managing” culture is a challenge - Only some elements of culture are observable
27
ch. 2.2.1 Relevance of Culture and its Terminology | What's “The Culture-Onion”?
Culture is consist of several Layers: from outside to inside: Visible: 5 - symbols (e.g. red cross) 4 - heros (i.e. M. Schuhmacher) 3 - rituals (i.e. bargaining, business meetings) Invisible 2 - values and norms freedom, truth) 1 - basic assumptions (i.e. mutual dependency)
28
ch. 2.2.1 Relevance of Culture and its Terminology | What are the determinants of Culture?
Culture Norms and Values System - Economic Philosophy - Political Philosophy - Social Structure - Religion - Language - Education
29
ch. 2.2.2 Components and Dimensions of Culture | Overview
Culture Norms and Values System - Economic Philosophy - Political Philosophy - Social Structure - Religion - Language - Education
30
ch. 2.2.2 Components and Dimensions of Culture | Norms dimensions
Folkways (costumes) - Routine conventions of everyday life - Little moral significance - Generally, social conventions such as dress codes, social manners, and neighborly behavior Mores (Morals?) - Norms central to the functioning of society and its social life - Greater significance than folkways - Violation can bring serious retribution (i.e. theft, adultery, incest and cannibalism)
31
ch. 2.2.2 Components and Dimensions of Culture | Social structure dimensions
The social structure of a society refers to its basic social organization Two dimensions are particularly important: 1) The extent to which society is group or individually oriented 2) Degree of stratification into castes or classes
32
ch. 2.2.2 Components and Dimensions of Culture | Social structure: Individual vs. group orientation
- Group societies see groups as the primary unit of social organization - Group membership bases on deep emotional attachments and becomes very important - Emphasis on the group can be both beneficial and harmful * Strong group identification creates pressure for mutual self-help and collective action * Reduces work mobility * Discourages entrepreneurship
33
ch. 2.2.2 Components and Dimensions of Culture | Social structure: Social stratifaction
- Social stratification refers to the fact that all societies are stratified on a hierarchical basis of social categories - Strata are typically defined on the basis of characteristics such as family background, education, and income - Societies are all stratified to some degree but they differ in two related ways: * Social mobility: refers to the extent to which individuals can move out of the strata into which they are born * Significance: the extent to which the stratification of a society affects the operation of business organizations
34
ch. 2.2.2 Components and Dimensions of Culture | Religion
- Shared beliefs and rituals concerned with the realm of the sacred - Ethical Systems: Moral principles or values used to guide and shape behavior - Shapes attitudes toward work and entrepreneurship and can affect the cost of doing business
35
ch. 2.2.2 Components and Dimensions of Culture | Education
Formal education plays a key role in a society - Formal education: the medium through which individuals learn many of the languages, conceptual, and mathematical skills that are indispensable in a modern society - Supplements the family’s role in socializing the young into the values and norms of a society and the obligations of citizenship - Cultural norms are also taught indirectly at school * Examples include: respect for others, obedience to authority, honesty, neatness, being on time * Part of the “hidden curriculum” - The use of a grading system also teaches children the value of personal achievement and competition
36
ch. 2.2.3 Cross-Cultural Study of Hofstede | Overview
``` Culture and the Workplace: Hofstede’s Findings Hofstede’s 6 Cultural Dimensions - Power Distance (PDI) - Individualism versus Collectivism (IDV) - Masculinity versus Femininity (MAS) - Avoidance of Uncertainty (UAI) - Long-term Orientation (LTO*) - Indulgence versus restraint (IVR**) ``` The first 4 are the most important * ) was added later on * *) was most recently (2010) added
37
ch. 2.2.3 Cross-Cultural Study of Hofstede | Hofstede’s First Cultural Dimension: Power Distance (PDI)
PDI The extent to which the less powerful members of organizations and institutions within a country accept that power is distributed unequally Culture with high power distance: - Privileges for powerful people - Demonstration of own power - Acceptance of privileges and status symbols (esp. from the less privileged members of the society) Culture with lowe power distance (DE,GBR): - equal rights for everybody - trivialisation of own power - dislike of status symbols
38
ch. 2.2.3 Cross-Cultural Study of Hofstede | Hofstede’s Second Cultural Dimension: Individualism vs. Collectivism (IDV)
IDV the degree to which the people of a certain society define themselves as independent individuals rather than as members of a group Individualistic cultures (GBR,FR,IT,USA,CA,AU) - individual identity - children learn to think of themselves as “I” - own interests above collective interests Collectivist cultures (CL,KO) - identity through social networks - children learn to think in terms of “we” - dominance of collective interests over personal interests
39
ch. 2.2.3 Cross-Cultural Study of Hofstede Hofstede’s Third Cultural Dimension: Masculinity vs. Femininity (MAS)
MAS measures the division of roles between the sexes Masculine Societies (JP) - competitive - achievement oriented - self-confident - dealing with conflicts - sanctions against non-conformant behavior Feminine Societies (CL) - team-oriented - soft skills - seeking consensus
40
ch. 2.2.3 Cross-Cultural Study of Hofstede Hofstede’s Fourth Cultural Dimension: Avoidance of Uncertainty (UAI)
UAI the degree to which the members of a culture feel threatened by uncertain or unfamiliar situations High Avoidance of Uncertainty (BR,FR,KO,...) - being different/ strangeness --> dangerous - weak ambiguity tolerance - attempt to control the future - many laws, rules, regulations of conduct, safety and protective measures - intolerance against abnormal behavior - risk averse - resistance to innovation Low Avoidance of Uncertainty (GBR, IN) - high ambiguity tolerance - open-mindedness towards innovation being different/ strangeness --> interesting
41
ch. 2.2.3 Cross-Cultural Study of Hofstede Hofstede’s Fifth Cultural Dimension: Long-term / Short-term Orientation (LTO)
LTO extent to which a society is “future-oriented” Long-term orientation (ASIAN) - future is “more important” than the past - great persistence in pursuing goals - high tendency to save and to invest - respect towards status-oriented hierarchy - pronounced feeling of shame Short-term orientation (USA) - presence/past is “more important” than the future - personal endurance and stability expectance of immediate results - low saving ratio and tendency to invest - respect towards tradition - keeping “face” - greeting forms resting on reciprocity, gifts and favors
42
ch. 2.2.3 Cross-Cultural Study of Hofstede Hofstede’s Sixth Cultural Dimension: Indulgence versus restraint (IVR)
IVR extent to which a society is “enjoying life and having fun” versus “regulated by strict social norms” Indulgence - Higher percentages of very happy people - A perception of personal life control - Higher importance of leisure - Higher importance of having friends - Thrift is not very important - Less moral discipline - Positive attitude and higher optimism - Higher percentages of people who feel healthy Restraint orientation (DE) - Lower percentages of very happy people - A perception of helplessness: what happens to me is not my own doing. - Lower importance of leisure - Lower importance of having friends - Thrift is important - Moral discipline - Cynicism and more pessimism - Lower percentages of people who feel healthy
43
ch. 2.2.3 Cross-Cultural Study of Hofstede Exemplary Illustration of Cultural Affected Forms of Organization
Uncertainty Avoidance vs Power Distance High Uncertainty Avoidance: low Power Distance: Well-oiled machine (Germanic) High Power Distance: Traditional bureaucracy “pyramid of people” (Latin) Low Uncertainty Avoidance: low Power Distance: Village market (Anglo/Nordic) High Power Distance: Family or tribe (Asian)
44
ch. 2.2.3 Cross-Cultural Study of Hofstede Evaluation of Hofstede’s Study
Strengths - Huge data base - Stability of cultural values - Values easy to operationalize - Follow-up studies resembled Hofstede’s findings - Most-cited cultural study Weaknesses - Respondents worked within a single company (moreover IBM had a strong corporate culture) - Research may be culturally bound (survey questions resemble “Western perceptions”) - Work is beginning to look outdated (1967-1973; 1993) - Assumption of one-to-one relationship between culture and nation-state - Important extentsion: GLOBE study, Trompenaar‘s study.