2 - employers and management style Flashcards
(20 cards)
1
Q
what is management
A
.
2
Q
what powers do management have over employees
A
.
3
Q
who or what constraints these powers
A
.
4
Q
what is the difference between coercive control and releasing creativity
A
.
5
Q
what are strengths and weaknesses of coercive control and releasing creativity
A
.
6
Q
how has management power changed over time?
A
.
7
Q
what is meany by management style
A
.
8
Q
describe and explain the management style matrix
A
.
9
Q
what are the 8 determents of management style
A
.
10
Q
what is paternalism
A
.
11
Q
what is co operation
A
.
12
Q
what is cost minimalisation
A
.
13
Q
what is adversarialism
A
.
14
Q
what are stimulants
A
.
15
Q
case study 1 banking
A
.
16
Q
case study 2 Ryan air
A
.
17
Q
what is service sector work
A
.
18
Q
what is new service management
A
.
19
Q
explain how new service management works
A
.
20
Q
what are the critiques of new service management
A
.
