2. Management of insurance businesses: roles and responsibilities Flashcards

(29 cards)

1
Q

Who appoints the board of directors and chair in a public company?

A

The shareholders

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2
Q

What important duties does the chair have?

A
  • Efficiently and orderly run meetings.
  • Be a reperentative to outside world.
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3
Q

Can the chair also be the chief executive?

A

Usually not, under good corporate governance

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4
Q

What are the two types of directors?

A

Executive Directors and Non-executive Directors

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5
Q

What is a executive director?

A

Work full-time in the company.
Manage parts of the business.
Typically accountable for daily operations.
Selects the management team.

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6
Q

What is a non-executive director?

A

Work part-time for the company.
Selected for specific expertise.
Do not handle executive management.
Attend board meetings to offer independent insights.

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7
Q

Are are 4 responsibilities of the board in a insurance company?

A

Underwriting strategy
Financial and captial management
Risk management
Operational effectiveness

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8
Q

what are the 5 main responsibilities of the board?

A
  1. Oversee executives and legal compliance.
  2. Approve key reports and budgets.
  3. Manage CEO performance and succession.
  4. Oversee risk.
  5. Ensure financial and ethical integrity.
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9
Q

What standards are included in the UK Corporate Governance Code?

A
  1. board composition and development;
  2. remuneration;
  3. accountability and audit; and
  4. relations with shareholders.
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10
Q

What is ‘cabinet responsibilities’?

A

senior executive team to propose developments to the company’s strategy for discussion by the board.

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11
Q

What is the CEO/managing director responsible for?

A

The business functions and day-to-day activities of the company.
Lead in the organisation’s culture and management style.

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12
Q

What are some of the responsibilities of the Finance Director?

A
  • Capital and Risk Management
  • Financial Reporting and Oversight
  • Treasury and Investment
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13
Q

What is a company secretary?

A

An officer of the company that all public companies are obliged to have due to the Companies Act 2006.

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14
Q

What duties does a company secretary usually do?

A
  • Maintain statutory records and file returns with Companies House.
  • Arrange meetings and advise on compliance with corporate laws.
  • Manage legal documents and registered office communications.
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15
Q

What type of company is statutorily required to have a chief actuary?

A

Life Insurance Companies

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16
Q

In insurance companies what are Chief actuaries responsible for?

A
  • Price products, calculate claims reserves and risk-based capital needs.
  • Assess investment risk for reserve funds.
17
Q

What 4 actions are management responsible for?

A
  1. Planning
  2. Organising
  3. Leading
  4. Controlling
18
Q

Name 4 key skills for managers.

A
  1. Earning respect
  2. Customer focused
  3. Multitasking
  4. Mobility and a global outlook
19
Q

What are the 6 characteristics of effective internal communication?

A

Communication should be:
1. accurate
2. clear
3. relevant
4. reliable
5. credible
6. timely

20
Q

What are 9 common barriers to effective communication?

A
  1. Size of the organization
  2. Natural reserve, fear, or lack of confidence
  3. Knowledge is power
  4. The language problem
  5. The problem of time
  6. Training
  7. The grapevine/ rumours
  8. Failure to recognize the need to tell
  9. Inability to listen
21
Q

What are 5 benefits of efficient internal communication?

A
  1. Faster organisational change.
  2. Higher employee engagement and retention.
  3. Better decision-making.
  4. Stronger collaboration and innovation.
  5. Clear alignment with business goals
22
Q

What are the 5 primary responsibilities of team leaders?

A
  1. Guidance and direction.
  2. Assessing strengths and weaknesses.
  3. Organising tasks and setting goals.
  4. Supporting the group’s vision.
  5. Resolving issues and conflicts.
23
Q

What 3 factors make up a corporate culture?

A
  1. Norms
  2. Beliefs and values
  3. Management style
24
Q

What are 6 types of management style?

A
  1. Open door
  2. Autocratic
  3. Paternalistic
  4. Hierarchical
  5. Democratic
    6.Laissez-faire
25
What is an Autocratic management style?
Power and control sit with one single individual
26
What is a paternalistic management style?
The company looks after its employees in a parental way
27
What is a Democratic management style?
Decisions are taken with prior reference to as many staff members as possible.
28
What is a Chaotic/laissez-faire management style?
The manager is a mentor and the employees can let their own ideas and creativity flourish in specific areas.
29
What are the 3 main components of a business?
1. Physical resources 2. Financial resources 3. Human resources