People Flashcards
Where might a business advertise a job?
Internally (notice boards, newsletters), job centres, local newspapers, trade journal, local shop window, national newspapers, internet.
Describe the process of recruiting and selecting an employee.
Identify vacancy, write job description, advertise the job, send out application forms, receive applications, shortlist candidates, interview, select best candidate, make job offer.
What are recruitment agencies?
They do work for the business: draw up job description, person specification and look for suitable candidates. They will then present the business with a list of suitable candidates.
What are employment agencies?
People looking for work register with these. A business asks them to provide workers for a period of time. If the worker is good, a permanent job may be offered.
Explain the methods of paying workers.
Time Rate: paid for no. of hours worked
Overtime: paid extra for working past normal hours
Piece Rate: paid for no. of items produced
Commission: paid for no. of items sold
Performance Related Pay: bonus for meeting targets set by manager
Profit Sharing: receive part of profits made
Salary: paid monthly no matter how many hours worked
Fringe Benefits: payments in kind (company car)
What is the difference between gross pay and net pay?
Gross pay is the actual amount earned by the worker whilst net pay is the amount taken home by the worker once taxes, etc. have been deducted.
In organisational structure, what is the span of control?
The number of workers you are in charge of.
What is the chain of command?
The route by which a message is passed down the structure.
Describe Maslow’s Hierarchy of Needs giving examples.
Physiological needs include a salary, food and water (basic needs).
Safety needs refer to a secure workplace and job.
Social needs are staff parties and general socialising (sense of belonging).
Self esteem needs include promotions and rewards (search for achievement, recognition and respect).
The self-actualisation need refers to getting your dream job (seeking peak experiences after realising full potential).
What does a motivated workforce result in?
Increased output
Improved quality
Higher level of staff retention
What are the non monetary factors of motivation?
Empowerment (authority to decide about how to do a job) Praise Promotion Job enrichment (interesting, challenging tasks) Job enlargement (more tasks) Better communication Working environment Team working Job rotation (reduces boredom) FEAR
What is the aim of an employment law?
To protect the health, safety and rights of employees.
Give some examples of staff protection laws.
Equal Pay Act 1970 Race Relations Act 1976 Health & Safety at Work Act 1974 Minimum Wage Legislation 1996 Employment Rights Act 1996 Disability Discrimination Act 1995 There is also a limit to the number of hours a person can work in a week and parents are entitled to paid leave soon after their child is born.
What is the effect of protecting worker rights on a firm?
It increases the costs.
Redundancy procedures must be fair- ‘lastin-firstout’, and compensation should be paid.
What are the benefits of being in a trade union?
Strength in numbers.
They can give expert advice and support.
They can help pay for expensive legal cases.