2.1 Functions and evolution of human resources Managment

Question 1

Human resource managment

Answer 1

Strategic approach to effective managment of organization workers so that they help to achieve the business´s objectives, and gain a competitive advantage

Question 2

Worforce planning (Human resource)

Answer 2

Analysing and forecasting the number of workers and their skills, that will be required to achieve business objectives

Question 3

Workforce plan (Human resource)

Answer 3

Number of workers and skills required over a future time period

Question 4

Workforce audit or apprisal

Answer 4

A check on the skill and qualifications of existing employees. It includes the job description(soft skill) and the person’s specification(hard skills)

Question 5

Labour turnover

Answer 5

Measures the rate at which employees are leaving an organization. Formula: (number of employees leaving in 1 year/average number of employees) x 100

Question 6

Occupational mobility of labour

Answer 6

Extent in to which workers are willing and able to move to different jobs requiring different skills

Question 7

Geographical mobility of labour

Answer 7

Extent to which workers are willing and able to move geographical region to take up new jobs

Question 8

Recruitment

Answer 8

Process of identifying the need for new employees, defining the job to be done, type of person needed, attracting suitable candidates for the job and selecting the best one

Question 9

Job description

Answer 9

Detailed list of the key point about the job to be filled, states all the key tasks and responsibilities. It is a soft skill

Question 10

Person specification

Answer 10

Detailed list of qualities skills and qualifications that applicants need to have. It is a hard skill

Question 11

Training

Answer 11

Work-related education to increase the workforce skills and efficiency

Question 12

On the job training

Answer 12

Instruction ath the place of work on how the job should be carried out

Question 13

Off the job training

Answer 13

All training taken away from the business by other profesionals (work related college courses)

Question 14

Induction training

Answer 14

Is the first trainig you recieve. Introductory training to familiarise new recruits with the organization system and layout of the site.(on the job training)

Question 15

Cognitive trainig

Answer 15

Exercises designed to improe a person´s ability to understand and learn information.

Question 16

Behavioural skills trainig

Answer 16

Designed to improve an individuals hability to communicate and interact with others both inside and out of the organization

Question 17

Employee apprisal

Answer 17

Process of assesing the effectiveness of an employee judged against presented objectives

Question 18

Contract of employement

Answer 18

Legal document that sets out the terms and conditions governing a workers job

Question 19

Fair Dismissal

Answer 19

Being removed from a job due to incompetence or breach of dicipline

Question 20

Unfair Dismisal

Answer 20

Ending worjer’s contract for a reason that the law regards as unfair

Question 21

Redundancy

Answer 21

When a job is no longer required so the emplouee doing this job becomes redundant through no fault of their own

Question 22

Teleworking

Answer 22

Staff working from home but keeping contact with the organizations by means of IT communications

Question 23

Portfolio working

Answer 23

Working patter of following severla simultaneous employements at any time

Question 24

Redundancy payment

Answer 24

In Ecuador they have to pay you 10% of your salary times the years you have worked for the oganization

Question 25

Outsourcing

Answer 25

Using another business(3rd party) to undertake a part of the production process, rather than doing it within the business

Question 26

Flexi-time contract

Answer 26

Employement contract that allows staff to be called in at times most convenient to empoyers and employees

Question 27

Temporary employement contract

Answer 27

Lasts for a fixed time period

Question 28

Part-time employement contract

Answer 28

Contract for less than the norml fully working week

Question 29

Offshoring

Answer 29

Relocation of a business process done in one country to the same or another company in another country

Question 30

Re-shoring

Answer 30

Reversal of offshoring. Transfer of a business process or operation back to country of origin

Question 31

Hard HRM

Answer 31

An approach to managing staff that focuses on cutting costs. (part time contracts, minimum trainig costs, etc.)

Question 32

Soft HRM

Answer 32

Approach to managing stadd that focuses on developing staff to reach self-fulfillment(motivation to work hard and stay in the business)

Question 33

Full time job

Answer 33

Under ecuadorian legisltion people work 20 days a month 8 hours a day 7 days a week

Question 34

Productivity

Answer 34

Getting the job done within a time frame and taking account the quality too.

Question 35

Headcount

Answer 35

Number of people employeed

Question 36

Headhunt

Answer 36

Searching employees from other organizations

Question 37

Compensation

Answer 37

Money company pays to the employees

Question 38

Benefits

Answer 38

Compensations aditional to salary(can also be things)

Question 39

Incentives

Answer 39

Offering some sorth of thing to achieve an objective

Question 40

Hard skills

Answer 40

Teachable abilities or skills tht are easy to be quatifiable.(foreign languages, certiifcates, etc)

Question 41

Soft skills

Answer 41

People skills or interpersonal skills(adaptability, leadership, etc)

Question 42

War for talent

Answer 42

Fight to se who has more skills for a position

Question 43

Internal recruitment

Answer 43

Promotion within the company

Question 44

External recruitment

Answer 44

Promotions and job offerings outside the organization you work for

Question 45

Budget

Answer 45

Is a tool that helps with the financial plan for the future

Question 46

Bench marking

Answer 46

Copy a product/service and then change it to improve it

Question 47

What do you need to check for a job contract?

Answer 47

* Schedule (how long/extra hours) * Salary * Job functions (job to be done)

Question 48

What are some training disadvantages?

Answer 48

* Very expensive * Once trained employees can leave * Work time is lost

Question 49

90° appraisal

Answer 49

* most basic form of performance appraisal. | * Under this method, the employee receives feedback from his / her manager / supervisor.

Question 50

180° appraisal

Answer 50

Considers the self-assessment of the employee being appraised.

Question 51

360° appraisal

Answer 51

Employers evaluate employee performance from as many sources as possible, instead of only one-on-one feedback from a direct manager.

Question 52

What is the formula for productivity rate?

Answer 52

Total output/number of employees