21.07.21 Exam Flashcards

(26 cards)

1
Q

What is in The Chambers Hollondaise?

A

Butter, Eggs, Salt

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2
Q

Is our hollondaise gf?

A

Yes our hollondaise is gf as it only contains egg and butter

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3
Q

How is the bircher muesli made?

A

The bircher muesli has oats that are soaked in milk, yoghurt, apple juice & cinnamon with pickled blueberries, raspberry powder, a poached pear and granola. It is $18.

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4
Q

Can our bircher muesli be done df or gf?

A

Our bircher muesli cannot be done df or gf as the oats are presoaked and bircher has oats which are not gf.

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5
Q

Who is our bread supplier?

A

Our bread supplier is Baked on Red Hill. Everything is baked fresh and onsite. The main head baker is Jeremy. Baked on Red Hill is our main supplier for everything in the cabinet including (raspberry croissant, almond croissant, lemon meringue, gf brownie). Our banana bread and apple & walnut bread is made in house by the Chambers team.

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6
Q

What is in our tahini dressing and what dish is it on?

A

Tahini or tahina is a Middle Eastern condiment made from toasted ground hulled sesame. Our dressing is on the Smashed Pumpkin Salad and is made from tahini, lemon, lime, almond flakes, vegetable oil.

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7
Q

Where do we get our meat from?

A

We source all our meat locally from Edge Hill Butcher. Edge Hill butcher is a local butcher in Edge Hill that has been family owned and operated for over 20 years. The owners are Rod and Julie and their daughter Natalie works in the business. They source the best cuts of meat from across Australia.

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8
Q

Someone is vegan, what dishes would you suggest?

A

Our sourdough and gf bread is vegan from Baked on Red Hill. For breakfast I would suggest:

The Smashed Avocado
The poke bowl without the salmon
Balsamic Truffle without fetta
Avocado Bruschetta without the whipped caviar
Smashed Pumpkin salad with no egg or feta

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9
Q

What year was The Chambers building built and by what local Cairns family?

A

The Chambers was built in 1926 by The Watkins Family (we name our private dining room The Watkins Room after the family). Fun fact, The Watkins family now own Mt Uncle Distillery (located in Atherton tablelands) that produce gin and rum which we stock in The Chambers Cafe.

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10
Q

What are our operating hours?

A

The Chambers is open 7 days a week in our cafe from 7am to 3pm. (kitchen closes at 2.30pm) We are open at night for private functions only and for guests to organise, please contact Dave S in functions.

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11
Q

What are our house wines, what are the prices outside of happy hour for a 150ml and 250ml pour?

A
The Chambers Sauvignon Blanc from Adelaide Hills $9 & $14
The Chambers Chardonnay $9 & $14
The Chambers Pinot Gris $9 & $14
The Chambers Moscato, $10 & $16
The Chambers Prosecco $10
The Chambers Sparkling $9
The Chambers Shiraz $9 & $14
The Chambers Rose $9 & $14
The Chambers Cab Sav $10 & $16
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12
Q

What are our house spirits?

A
Smirnoff Vodka
Gordons Gin
Cougar Bourbon
Espolon Tequila
Bundaberg Rum
Pampero White Rum
Johnny Walker Red Whiskey
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13
Q

What is in the Rhubarbarella cocktail?

A

Vodka, Rhubarb Puree, Aperol, pomegranate liquer, lemon juice, egg white

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14
Q

Someone wants a dry white wine? What would you recommend?

A

Our driest white wine would be our Sauvignon Blanc. By the glass we have two Sauvignon Blanc:
The Chambers Sauvignon Blanc, from Adelaide Hills
Mud House Sauvignon Blanc (this wine is vegan) from Marlborough NZ.

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15
Q

Someone would like a lager beer, what would you recommend?

A

Great Northern O or Mid Super Crisp
Peroni Red or Leggera
Corona
Asahi

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16
Q

Someone would like a mid or light beer, what would you recommend?

A

Peroni Leggera = Mid
GN Supercrisp = Mid
Cascade = light

17
Q

What is in a Pornstar Martini?

A

Vodka, vanilla syrup, passionfruit liquer, passionfruit puree, pineapple juice, lime juice, and a shot of prosecco on the side.

18
Q

What are our functions spaces and their capacity?

A

Elsies = 16 seated, 30 standing
Watkins = 30 seated, 40 standing
Patio and Laneway = 40 seated, 80 standing
Patio and Laneway and Elsies = 50 seated, 150 standing
Inside Bar = 30 seated, 60 standing
Inside Restaurant = 50 seated, 100 standing
Outside Deck = 40 seated, 50 standing

19
Q

What discount do people receive when they join the local community?

A

When people join the local community, they receive 25% off all coffee all everyday and 10% off all other drinks (excluding happy hour drinks)

20
Q

When can we start serving alcohol in The Chambers?

21
Q

When is The Chambers happy hour and what is included?

A

From 12pm to 3pm daily. $10 cocktails, $6 house wine, house spirits and selected beers (Great Northern, XXXX dry lager, White Rabbit, Peroni Leggera, Corona)

22
Q

What is our brother restaurant called?

A

Ollie’s Italian

23
Q

What are our brother’s restaurant operating hours?

A

Wed - Thurs 5.30pm to late

Fri - Sun 11.30am to late

24
Q

Is our Acai or Mango bowl gf or df?

A

It is not df or gf. Can be done gf and df by replacing gf granola for an extra $1. Granola isnt df or gf but smoothie itself is vegan and gf.

25
You have full tables in the cafe and have taken all the orders. What do you do next?
Do a round of all the tables, ensure all your tables have the right cutlery, check if anyone needs second drinks/top up water. Check back on any customers that have food. Clear empty plates/cups.
26
Customer isn't happy with their dish/drinks and your manager isn't around. What should you do?
Apologise, ask if they would like a replacement of the dish. If they say no, offer them a drink on the house. If they decline, say sorry one more time, ask if they would like anything else. If they would like a replacement dish, please communicate with your manager, if they are available. If not, please communicate with the kitchen to prioritise the food as it was a complaint.