Chapter 4 Flashcards

1
Q

Agenda

A

a list of items for discussion at a formal meeting, in the order in which they are to be discussed

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2
Q

Delegation

A

the passing of authority to someone lower down the hierarchy

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3
Q

Centralised Organisation

A

an organisation where the decisions are made by one manager at the top of the organisation

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4
Q

Decentralised Organisation

A

an organisation where the decisions are delegated to people lower down the management structure

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5
Q

Minutes

A

the record of what happens at a meeting, taken by the meeting secretary

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6
Q

Routine

A

a regular or fixed way of doing things

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