22.2 Flashcards
What are the 4 critical factors in people management?
consistency, respect, inclusion, and honesty
Everyone in a project team should all be treated in a _______ way
consistent
People have different skills, and managers should ______ these differences
respect
People contribute effectively when they feel ________ and others listen to what they say
included
A manager should always be ______ about what is working and what is not
honest
To motivate team members, satisfy their _____, ______, and ___________needs
social, esteem, self-realization
Satisfy social needs by …
giving people time to meet each other and provide places for them to meet
Satisfy _______ needs by showing people that they are valued by the organization
esteem
Satisfy self-realization needs by …
giving people responsibility for their work
What are the 3 types of professional people?
task-oriented, self-oriented, and interaction-oriented
____________ people are motivated by the work they do
task-oriented
Self-oriented people are motivated by personal ______ and ________
success, recognition
Interaction-oriented people are motivated by the ______ and ______ of co-workers
presence, action
