Chapter 1 - General Flashcards
Agree and disagree - disagree
I would nuance it a little bit
It’s worth pausing
We received some explanations. That has to be tested with time
Compliment - comments
Good comments. Thoughtful, creative and to the point
Degree - Survey
Almost always quite a few points higher than the company average
Doesn’t mean it’s great, but it’s good enough comparing against our competitors.
Emotions/Situations
ha
Plan - timing
We only have a narrow window.
I am getting there
Vision - strategy
The issue is not whether the strategy is the right one. But how well we can execute
Vision - enemy
if one could image a really difficult customer
Degree - don’t know the details
my 50,000 feet view
Compliment - person
real loss to us
compliance conscious
Plan - topic
Topic - I think we have a topic for the next meeting.
Plan - confirm
Play it back to you
Summarize it back to you
Plan - actions
take a stab
Can everyone mute?
We land on the topic
Degree - counting
there is a handful … about 5 to 7
Compliments - doing
thanks for taking the detour
Plan - actions - suggestions
Shall I do it…
Would you suggest I do it?
Would you suggest I start the process as we get the details… or wait till we have all of them?
