2.3 Recruitment, selection and training of workers Flashcards

1
Q

Describe the methods of recruiting and selecting workers.

A
  1. Identify job vacancy
  2. Have a job analysis (what does the job entail), write job description
  3. Write person specification (what type of person is needed to fill the job)
  4. Advertise job and send out details + application forms on request
  5. Compare job applications with person specification to select a shortlist of best applicants to interview
  6. Send invitations to attend interviews to shortlisted applicants/If not shortlisted, send letter of regret
  7. Prepare and conduct job interviews
  8. Send best application formal job offer
  9. Draw up contract of employment
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2
Q

Internal recruitment

A

Vacancy filled by employee already in business

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3
Q

External recruitment

A

Vacancy filled by someone not in business/new

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4
Q

Name the advantages + disadvantages of internal recruitment.

A

Ads:

  • Knows employee, monitored on close level
  • Save time/Less training
  • Motivation

Disads:

  • Reduces range of employment skill
  • Opportunity cost
  • Unhappiness within organisation
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5
Q

Name the advantages + disadvantages of part-time workers.

A

Ads:

  • Less pay/salary required
  • More dynamic if there are more part time workers
  • Allows employer to assess before working full time
  • (for employee) Does not require much time
  • (for employee) Flexibility
Disads:
- Less fluidity and cohesion in work 
- Unable to give large assignments
- (for employee) less experience gained
(for employee) less job security
- Less commitment from employee
- Overstretched management
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6
Q

Name the advantages + disadvantages of full-time workers.

A

Ads:

  • Know business better than part-time workers
  • May be more experienced
  • More loyal to business
  • Available for longer hours
  • Can carry out more tasks/bigger projects

Disads:

  • More expensive than part-time workers
  • Reduces diversity of skill set/experience
  • (for employees) requires much time
  • (for employees) not flexible
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7
Q

Why is training needed?

A

Helps to increase efficiency, quality, productivity, customer service, safety and overall, success of business.

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8
Q

What is ‘induction training’?

A

Training programme to help new recruits become familiar with workplace, people they work with and procedures they need to follow

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9
Q

Benefits + limitations of induction training

A

Benefits:

  • Workers feel more familiar → more motivated + willing
  • Specific to business, relevant to what business requires

Limitations:

  • Increases business costs
  • Induction trainers receive wage/salary but don’t contribute to output
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10
Q

What is on-the-job training?

A

Training at the place of work (Watching an experienced worker)

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11
Q

Benefits + limitations of on-the-job training.

A

Benefits:

  • Relatively cheap
  • Workers learn how business wants job done
  • Workers are producing output while training

Limitations:

  • Slows down production of experienced worker
  • Workers may pick up bad habits from experienced workers
  • May not learn the most up-to-date methods
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12
Q

What is off-the-job training?

A

Training that takes place away from the workplace

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13
Q

Benefits + limitations of off-the-job training.

A

Benefits:

  • Workers learn latest methods, techniques
  • Doesn’t disrupt production of other workers

Limitations:

  • Expensive
  • Worker doesn’t produce output in training
  • Training may not be specific to the business’ requirements
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14
Q

What is ‘dismissal’?

A

Termination by the employer because the worker has broken company rules or is not performing work to the required standard

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15
Q

What is ‘redundancy’?

A

Termination of employment by the employer because the job is no longer needed
→ may be given recompense

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16
Q

What are situations where downsizing the workforce is necessary?

A
  • When there is a fall in demand for product that worker produces → business may need to reduce size of its workforce
  • When new technology is introduced
  • Relocation
17
Q

Unfair dismissal

A

laws that protect worker from unfair dismissal, employers must have good reason to dismiss the employee
-> if the employee feels he/she has been unfairly dismissed,can take legal action against the employer

18
Q

Discrimination (treating one person/group less favorably than others, irrelevant to their work)

A

Laws protect workers from discrimination when recruiting new workers

  • > Laws prevent discrimination from age, gender, race, colour, religion and disability
  • > Trade unions also provide legal advice to support any of their members
19
Q

Health and safety

A

Health and safety laws enforced to ensure that environment of the workplace is
safe to work in
workers feel comfortable working there

20
Q

Legal minimum wage

A

Law prevent employers from exploiting workers by paying very low wages