2.4 resource management Flashcards

1
Q

Define job production

What are the advantages and disadvantages

A

The business concentrates on producing a single unit at a time

A
Charge higher prices as its tailored to the customers specific needs
High levels of motivation as each product is different

D
Cost per unit is high, due to low productivity and high skill
Recruitment can be hard as high skilled workers are needed

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2
Q

Define batch production

What are the advantages and disadvantages

A

The manufacture of a number of goods in progress before moving on together to the next stage of production

A
Allows variation in the product made
High rates of productivity

D
High fixed costs as specialist machinery is needed
Cost per unit is higher than flow production

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3
Q

Define flow production

What are the advantages and disadvantages

A

Units move directly from one operation to the next in a continuous sequence

A
Unit labour costs are very low
Huge volumes produced allows high demand in mass markets to be met

D
High initial costs of capital
Products are identical - lack of motivation

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4
Q

Define cell production

What are the advantages and disadvantages

A

The production line is organised into small groups (cells) with each each developing a responsibility for the finished product

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5
Q

What method of production would a supplier to primark use

A

Flow production to meet the constant consumer demand and to get economies of scale , reducing average costs

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6
Q

Define productitivty

A

The output of a person/machine per time period

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7
Q

What is the formula for labour productivity

A

Output per time period / number of employees

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8
Q

How can productivity be improved

A
Training employees 
Improving motivation
Investing in better capital
Better quality raw material 
Improved organisation of production
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9
Q

Why would a firm aim for lower productivity

A

To reduce waste
To not over produce
To maintain high levels of motivation for employees

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10
Q

Define efficiency

A

Is about making the best use of the firms resources to maximise production and minimise costs

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11
Q

What is labour is intensive production

What are the advantages and disadvantages

A

Where labour is the main method of producing goods and
services

A
Gives a USP - charge higher prices
Better reputation

D
Higher variable costs
Chance of human error and absenteeism
Humans have to be trained and motivated

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12
Q

What is capital intensive production

What are the advantages and disadvantages

A

Where machines are the main method of producing goods and services

A
Consistency in production 
High rates of productivity 
D
Have a high set up and maintenance cost
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13
Q

What are ways of improving efficiency

A

Reducing overheads
Relocate to another country (lower labour costs)
Redesigning the product so its cheaper or easier to make
Reducing waste in the production process

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14
Q

Define capacity utilisation

A

Measures the proportion of current output to maximum possible output for a given period of time

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15
Q

What is the formula for capacity utilisation

A

= actual output / maximum possible output x 100%

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16
Q

What are ways of improving capacity utilisation

A

Increase workforce hours
Improved marketing
Balancing seasonal demand

17
Q

Define stock

A

The value of a product kept on premises at any one time

18
Q

Define stock control

A

The attempt by a business to ensure stock levels are managed efficiently

19
Q

What are the types of stock control

Explain them

A

Just in case - business keeps a certain amount of stock in reserve to allow for possibilities like late deliveries or unexpected demand

Just in time - inputs into the production process arrive only when they are needed.

20
Q

Explain maximum and minimum stock level and reorder level in a stock graph

Explain lead time

A

Maximum stock level is the stock after a delivery from suppliers

Minimum stock level is the minimum level stock can reach

Reorder level is when the business orders stock from a supplier

Lead time is the time it takes to manufacture and deliver stock

21
Q

Define waste

A

Anything that does not add value to the product

22
Q

Define lean production

A

Aims to minimise cost and enhance quality by trying to reduce waste

23
Q

Define quality

A

The features of a product which satisfy customer needs

24
Q

Define quality control

What are the advantages and disadvantages

A

The process of inspecting goods at the end of the production process

A - maintains high quality
D- if it is done through sampling it cannot be trusted

25
# Define quality assurance What are the advantages and disadvantages
Inspecting goods at each stage of the production process A - quality system at every stage of production D- may encourage complacency
26
Define Quality circles
Brings together to identify potential improvement in product quality
27
# Define Total Quality Management What are the advantages and disadvantages
Getting all workers to take responsibility for building in better quality A- Becomes deeply rooted in the firms culture D- High costs as it requires extensive training
28
Define Kaizen
Continuous improvement by small groups to try and improve quality
29
What is under utilisation of capacity
Is when output is less than the maximum possible, leading to higher average costs
30
What is over utilisation of capacity
Is when output is more than the maximum possible Would not be able to accept new orders, customers,are lost to competitors
31
What are the problems of too much stock
``` Opportunity cost - money used for stock could have been used better Cash flow problems Increased storage costs Increased financing costs Increased waste ```
32
What are the problems of too little stock
Lost customers Delays in production Loss of reputation
33
What are the ways of getting a competitive advantage using lean production
Higher levels of productivity, reducing labour cost per unit Less space needed due to lower stock, lower fixed costs Higher quality leads to a good reputation , higher prices charged Develop new products faster, first firm on the market