2.6 Industrial Employee Relations HL Flashcards

1
Q

Union

A

The employees syndicate to protect their rights.

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2
Q

Causes of conflict between EE and employers

A
  • Hours
  • Communication
  • Benefits
  • Salary
  • Personality
    • ETC
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3
Q

Trade Union

A

Organization with the objective to improve:

  • Pay
  • Working conditions
  • Legal support
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4
Q

Benefits of Unions for EE and Employers

A

EE

  • Collective bargaining –> stronger together
  • Legal support

Employers

  • Saves time –> Not negaotiate with everyone
  • 2 way communiction
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5
Q

Employee relations methods

A
  • Collective bargaining
    • (unions)
  • Strike action
    • Stop working for a period of time
  • Overtime ban
    • Refuse to do more than the contracted hours per week
  • Slow downs/ go-slows
    • Work at the minimum speed as per their contract
  • Work to rule
    • Refuse to do any work outside of the contract
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6
Q

Employer relations methods

A
  • Collective bargaining (Unions)
  • Threats of redundancies
    • Increase working hours or job requirements when contracts are renewed.
  • Lock-Outs
    • Temporarily close factory so workers can’t earn money
  • Closure
    • Completely close the factory –> leading to redundancies
  • Public relations
    • ​To get public support for their side which puts pressure on Unions

Changes of contract
Increased working hours or job requirements when renew contracts

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7
Q

Conciliation

A

The use of a 3rd party to encourage communication and reach a compromise

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8
Q

Arbitration

A

The use of a 3rd party to listen to both sides and then make a binding decision

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9
Q

Employee participation and industrial democracy

A

To achieve a closer working relationship between EE and ER

E.g. Employee or Trade Union representatives on the board, where EE’s share ownership

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10
Q

No-strike agreement

A

Union members agree to not strike

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11
Q

Single-Union agreement

A

ER only negotiates with 1 union

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12
Q

Reasons for resistance to change in the workplace

A

Employee Resistance to Change

  • Lack of trust of management
  • Fear of the unknown
  • Inertia - “we like things as they are”​

HR Strategies to maintain change

  • Communication
  • Incremental changes over time
  • Give EEs time to adapt
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