266B - Teleserve Unit Order (3.03.15) Flashcards Preview

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Flashcards in 266B - Teleserve Unit Order (3.03.15) Deck (38):
1

TELESERVE WILL HANDLE MINOR CALLS WITH WHAT EXCEPTIONS?

1. WHEN SUSPECT IS PRESENT
2. THERE IS PHYSICAL EVIDENCE TO BE COLLECTED
3. THERE IS A COMMUNICATIONS PROBLEM AND TELESERVE CAN'T DETERMINE WHAT HAPPENED
4. Teleserve sergeant deems necessary

2

TELESERVE HANDLES ESCAPED PRISONERS UNDER WHAT CIRCUMSTANCE?

Teleserve will not handle escaped prisoner reports

3

MISSING PERSONS, WILL BE HANDLED BY TELESERVE EXCEPT WHEN?

1. WHEN victim is 11 YOA or younger,
2. Has serious mental/medical problems, OR
3. FOUL PLAY IS SUSPECTED

4

WHAT THEFTS DOES TELESERVE WRITE?

1. ALL THEFTS EXCEPT WHEN A SUSPECT’s immediate apprehension is likely, OR
2. THERE IS PHYSICAL EVIDENCE

5

WILL TELESERVE Write GAS DRIVE OFFS?

Yes unless there is physical evidence

6

TELESERVE WRITES THEFT REPORTS ON RENTED Equipment at least ___ days overdue.

14 DAYS

7

WHAT DOES THE TELESERVE OFFICER ADVISE THE COMPLAINANT WHEN REPORTING AN Auto Theft?

THAT THEY WILL BE RESPONSIBLE FOR ALL TOWING CHARGES when vehicle recovered

8

TELESERVE WILL WRITE WHICH SIGNAL 14 REPORTS?

THERE IS NO SUSPECT OR PHYSICAL EVIDENCE AT SCENE

9

Tele- serve will only write burglary to auto reports when?

1. Victim calling from another city
2. More than 8 hours time delay
3. Victim refuses processing of vehicle
4. inclement weather prevents processing
5. No physical evidence present
6. Vehicle has been moved

10

Tele-serve will write supplemental reports for traffic crashes. T/F

False

11

If a gas drive occurs and there was interaction between suspect and employees, Teleserve will classify offense as what?

Fraud

12

If there was no interaction between employee and suspect in gas drive off, Teleserve will clarify incident as what?

Larceny

13

If a suspect is t97 or there is evidence to be collected, will Tele-serve write the report?

No. Beat officer will respond to scene

14

Will Tele-serve write stolen tag, decal or lost tag reports?

Yes

15

Will Tele-serve write a burglary to MV if a firearm is stolen?

No

16

Will Tele-serve write all fraud reports?

Yes unless there's evidence to be collected

17

Will TS write damaged property reports?

Only if COJ property and non-criminal in nature

18

Will TS write lost property reports?

Only if serial number available, valued more than $1500.00, or one of a kind ID'd by distinct marking or photograph

19

Are 94 reports to be used if a crime occurred?

No except in Cases where DCF is complainant

20

Will TS write identity theft reports?

Yes

21

Will Tele-serve handle information calls if security staff cannot answer a persons question?

Yes

22

Tele-serve will write theft reports on rented equipment at least ____ days overdue.

14 days

23

Missing person that return are handled by Tele-serve unless the victim is _____ years old or younger.

11 years old

24

Will Tele-serve write obscene/lewd phone call reports?

Yes

25

Who has to approve TS writing a report for Burglary to hotel/motel rooms where victim is calling from another city?

Supervisor must approve

26

If complainant has in excess of ____ items of property to add to Report, they must make a list and email or mail to TS.

10 items

27

Additional stolen property list sent to TS must have at least a _____ inch margin on the left side.

2 inch

28

Elderly exploitation calls are routed to what unit?

Special Assault Unit

29

TS will write False Personation cases unless it involves who?

Police officer or
Suspect is identified

30

Will TS write misdemeanor stalking reports?

Yes if it’s not DV related and suspect is not present

31

Will TS write misdemeanor assault complaints?

Yes is suspect not present and not DV related

32

TS will write hit and run reports under what 4 circumstances?

1. Incident occurred at another location
2. No injuries
3. Time of crash is unknown
4. No suspect information

33

Robbery to individual reports will Be Written by TS under what 5 circumstances?

1. Victim reporting from another location
2. No witnesses
3. No physical evidence
4. No injuries
5. No suspect information

34

Who must TS notify before they send a TS call to the street?

Communications Center Supervisor

35

What unit reviews all Citizens Online Reporting System submissions?

Teleserve

36

Who owns the Tele-Serve Unit Order?

Commanding Officer of Teleserve Unit

36

TS will only write Auto Theft attempts under what three circumstances?

1. No suspect in custody
2. No evidence to be processed
3. Not part of a series

36

TS will write Burglary to Auto report if there is a significant time delay of more than ____ hours.

8 hours

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