Chapter 3

Question 1

lesbian, gay etc employees as a protected class

Answer 1

-prohibited employment discrimination on the basis of a persons gender identity
-ban discrimination on the basis of sexual orientation
-

Question 2

Diversity

Answer 2

Any perceived difference among people: age, race, religion, functional speciality, profession, sexual orientation, geographic origin, lifestyle with the organisation or position and any other perceived difference

Question 3

Diversity management

Answer 3

Ensuring that factors are in place to provide for and encourage the continued development of a diverse workforce by melding actual and perceived differences among worers to achieve maximum productivities
-all workers are entitled to the same privilages and opportunities

Question 4

Components of a diverse work force

Answer 4

-single parents, working mothers, women in business, dual career families, workers of color, older workers, young people, people with disabilities, immigrants, foreign workers, baby boomer, generation X, generation y, generation Z

Question 5

equal employment opportunity:

Answer 5

focuses on court decisions, laws and executive orders

Question 6

baby boomers

Answer 6

born after World war 2 till mid 1960s, wealth of skills and experience, low turnover rate, high engagement levels

Question 7

generation X

Answer 7

mid 1960s-late 1970s,posseses lots of energy and promise, affinity for technology, entrepreneural spirit, free agents in a mobile workforce, transferrable skills

Question 8

generation y

Answer 8

late 1970s-mid 1990s, well educated, brusting with confidence, technology, , morality and civic mindedness want workplace to be fun and rewarding

Question 9

generation Z

Answer 9

1995-2009 internet assimilated children, high tech, worldly, multitask,speed