28 Steps of Service Flashcards
(28 cards)
1
Q
1
A
smile
2
Q
2
A
say hello to new guest
3
Q
3
A
greet table
4
Q
4
A
pull the chairs
5
Q
5
A
place the napkin
6
Q
6
A
brazilian story
7
Q
7
A
pour water
8
Q
8
A
bread
9
Q
9
A
serve beverages
10
Q
10
A
salad lov
11
Q
11
A
refold napkins
12
Q
12
A
grounded pepper
13
Q
13
A
quality checks and refill drinks
14
Q
14
A
look for green
15
Q
15
A
offer another plate
16
Q
16
A
serve potatoes and bananas
17
Q
17
A
ask meat questions
18
Q
18
A
quality checks and refill drinks
19
Q
19
A
bread, potatoes, and bananas refill if needed
20
Q
20
A
clear plates from the right
21
Q
21
A
dessert and liquor tray presentation, coffee, cap, espresso
22
Q
22
A
comment cards
23
Q
23
A
serve coffee then desserts
24
Q
24
A
serve after dinner drinks
25
25
prebus
26
26
check
27
27
thank the guest and good bye
28
28
reset
